Client Experience Engineer @ (February 2023 - May 2026)
Workplace Services Lead @ (January 2021 - February 2023)
Quality Assurance Team Lead @ (January 2021 - January 2022)
Quality Assurance Specialist and Advisor @ (January 2019 - January 2021)
Customer Service Representative and Account Manager @ (October 2016 - January 2019)
Advanced Technical Support @ (January 2008 - July 2015)
Field Technician @ (January 2006 - January 2008)
Chris Horton Education
University of Wisconsin-Whitewater
MBA (Information Technology Management)
2015
Eastern Michigan University
BBA (Management, Economics)
2012
Chris Horton Skills
Customer Relationship Management (CRM)
Customer Onboarding
Computer Hardware Troubleshooting
Remote Troubleshooting
Network Troubleshooting
Software Troubleshooting
Software Testing
Problem Solving
Quality Assurance
Leadership
Team Building
Project Management
Teamwork
Onboarding
Learning Management Systems
Manual Testing
IT Service Management
IT Management
IT Strategy
Regulatory Compliance
Product Development
Testing
Enterprise Management Software
Troubleshooting
Technical Support
Telecommunications
Telephony
VoIP
Training
Networking
Business Strategy
Call Centers
Customer Satisfaction
Customer Service
Team Leadership
Coaching
Marketing
Inventory Management
Employee Training
Account Management
Management
Time Management
Information Technology
Cable Data
Csg
Amdocs
Microsoft Office
Cisco Telephony Switches
Comtrac
SPSS
Numeritrack
Chris Horton Summary
Chris Horton, based in Grand Rapids, MI, US, is currently a Educational Technology Coordinator at National Heritage Academies. Chris Horton brings experience from previous roles at Marketlab and Campspot. Chris Horton holds a MBA in Information Technology Management @ University of Wisconsin-Whitewater. With a robust skill set that includes Customer Relationship Management (CRM), Customer Onboarding, Computer Hardware Troubleshooting, Remote Troubleshooting, Network Troubleshooting and more. Chris Horton has 1 emails and 3 mobile phone numbers on RocketReach.
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