Chris Hilborn Email & Phone Number
Partner and Advisor @ Utility 2030 Collaborative (U2030)
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Chris Hilborn Location
- Toronto, ON, CA
Chris Hilborn Work
- Partner and Advisor @ (October 2024 - Present)
- CX Advisor @ (September 2024 - Present)
- Vice President (VP), Customer Insights and Solutions @ (January 2020 - January 2024)
- Vice President (VP), Customer Operations @ (January 2018 - January 2020)
- Group Vice President (VP), Human Resources and Shared Services @ (January 2016 - January 2018)
- Vice President (VP), Call Center Operations and Shared Services @ (January 2014 - January 2016)
- Director, Field Operations Business Provisioning @ (January 2012 - January 2014)
- Director, Loyalty and Retention, Mobility, TV, Internet and Home Phone @ (January 2008 - July 2012)
- Director, Corporate Strategy @ (January 2006 - January 2008)
- Manager @ (January 2005 - January 2006)
- Associate @ (January 2003 - January 2005)
- Project Manager and Engineer @ (January 1996 - January 2000)
Chris Hilborn Education
- University of Toronto - Rotman School of Management
Master of Business Administration - MBA
- Queen's University
Bachelor of Applied Science - BASc (Chemical Engineering)
Chris Hilborn Skills
- Account Management
- Analytics
- Benchmarking
- Business Development
- Business Intelligence (BI)
- Business Process Improvement
- Business Relationship Management
- Business Strategy
- Business Transformation
- Change Management
- Community Engagement
- Competitive Analysis
- Cost Reduction Strategies
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Data Management
- Data Science
- Digital Transformation
- Employee Engagement
- Environmental, Social, and Governance (ESG)
- Executive Management
- Executive Relationships
- Executive Team
- Financial Analysis
- Financial Reporting
- Financial Results
- High Performance Teams
- Human Resources
- Influence At All Levels
- Internal Controls
- Leadership
- Leadership Development
- Management Consulting
- Marketing
- Marketing Strategy
- Operational Excellence
- Operations Management
- Organizational Change Management
- Organizational Design
- Organizational Effectiveness
- P&L Management
- Product Management
- Product Marketing
- Project Management
- Project Plans
- Sales Management
- Start-ups
- Strategic Insights
- Strategic Leadership
- Strategic Planning
- Strategy
- Supply Chain Management
- Talent Management
- Team Building
- Team Leadership
- Teamwork
- Telecommunications
- Thought Leadership
- Top Line Growth
Chris Hilborn Summary
- Chris Hilborn, based in Toronto, ON, CA, is currently a Partner and Advisor at Utility 2030 Leadership Collaborative (U2030). Chris Hilborn brings experience from previous roles at TribeCX, Liberty Utilities, Enercare Inc. and Medisys. Chris Hilborn holds a Master of Business Administration - MBA @ University of Toronto - Rotman School of Management. With a robust skill set that includes Account Management, Analytics, Benchmarking, Business Development, Business Intelligence (BI) and more. Chris Hilborn has 2 emails and 1 mobile phone numbers on RocketReach.
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