Chris Headley Email & Phone Number
Client Success: Technical Account Manager @ Orion
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Chris Headley Location
- Omaha, NE, US
Chris Headley Work
- Client Success: Technical Account Manager @ (January 2025 - Present)
- Enterprise Customer Success Manager @ (January 2023 - August 2024)
- Mid-Market Customer Success Manager @ (April 2018 - January 2023)
- Self Assessment and Effectiveness Analyst @ (March 2016 - April 2018)
- Complaints Analyst Intern @ (June 2017 - August 2017)
- Process Improvement Analyst @ (November 2007 - March 2016)
- Resolution Services Specialist @ (April 2004 - November 2007)
Chris Headley Education
- Dana College
Bachelor of Arts (B.A.) (English Language and Literature/Letters)
- Westside High School
Diploma (General Studies)
Chris Headley Skills
- Account Expansion
- Account Management
- Analysis
- Analytics
- Attention to Detail
- Business Development
- Business Process Improvement
- Business Strategy
- Business-to-Business (B2B)
- C-Level
- CFPB
- CSM
- Call Centers
- Case Studies
- Chargebacks
- Coaching & Mentoring
- Communication Training
- Computer Literacy
- Contract Negotiation
- Contractual Obligations
- Credit Card Transaction Processing
- Cross-functional Team Leadership
- Customer Data
- Customer Engagement
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- Dispute Resolution
- Driving Results
- E-commerce
- Escalations Management
- Executive Visibility
- Flawless Execution
- Google Workspace
- Integrated Systems
- Internal Communications
- Interpersonal Skills
- Leadership
- Looker (Software)
- Management
- Marketing
- Media Engagement
- Mentoring
- Microsoft Excel
- Microsoft Office
- Microsoft Teams
- Mobile Payments
- Negotiation
- New Business Development
- New Hire Training
- Onboarding
- Oral Communication
- Organization Skills
- Performance Metrics
- Presentation Skills
- Presentations
- Process Efficiency
- Process Improvement
- Product Adoption
- Project Implementation
- Project Management
- Project Planning
- Quality Assurance
- Quality Management
- RegE
- RegZ
- Relationship Building
- Renewal Retention
- Renewals
- Request for Proposal (RFP)
- Research
- Sales
- Sales Management
- Sales Presentations
- Sales Processes
- Sales Strategy
- Sales Target Management
- Salesforce.com
- Skilled Multi-tasker
- Social Media
- Software as a Service (SaaS)
- Strategic Accounts
- Strategic Partner Relationship Management
- Strategic Partnerships
- Strategic Planning
- Strategy Implementation
- Teamwork
- Time Management
- Training
- Training Strategy
- Trusted Business Advisor
- Voice of the Customer
- Written Communication
Chris Headley Summary
- Chris Headley, based in Omaha, NE, US, is currently a Client Success: Technical Account Manager at Orion. Chris Headley brings experience from previous roles at PayPal. Chris Headley holds a Bachelor of Arts (B.A.) in English Language and Literature/Letters @ Dana College. With a robust skill set that includes Account Expansion, Account Management, Analysis, Analytics, Attention to Detail and more. Chris Headley has 3 emails and 2 mobile phone numbers on RocketReach.
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