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Chris Gillard Location
London, GB
Chris Gillard Work
2025 -now Managing Director @
2019 -2025 Group Operations Manager @
2016 -2018 Contact Centre Manager @
2015 -2016 Contact Centre Manager @
2009 -2015 Contact Centre, Sales and Collections Manager @
2008 -2009 Assistant Manager @
2004 -2008 Assistant Manager @
2003 -2004 Branch Manager @
2002 -2003 Assistant Manager @
Chris Gillard Education
University of Greenwich
Bachelor of Engineering (BEng) (Mechanical Engineering)
1998-2001
Chris Gillard Skills
Analytical Skills
Customer Service Management
Organization Skills
Training & Development
Start-ups
Business Strategy
Sales Management
Business Development
Performance Management
Change Management
Customer Relationship Management (CRM)
Business Planning
Business Analysis
Customer Experience
Customer Retention
Project Management
HR Policies
Branding
Onboarding
Quality Assurance
Key Performance Indicators
Business Process Improvement
Service Delivery
Continuous Improvement
Workforce Management
Contract Recruitment
Strategic Planning
Recruiting
Microsoft Office
Zendesk Support
Customer Service
Negotiation
Communication
Stakeholder Engagement
Dispute Resolution
Staff Development
People Management
Problem Solving
Customer Support
Team Building
Relationship Management
Operational Efficiency
Business Operations
Capacity Planning
Line Management
Contact Center Operations
Payroll Management
Sales Campaigns
Customer Satisfaction
Call Centers
Management
Credit
Credit Risk
Coaching
Finance
Team Management
Banking
Risk Management
Financial Services
Credit Cards
Quality Management
Sales
Leadership
Training
Time Management
Process Improvement
Account Management
B2C
Team Leadership
Loans
Financial Risk
Portfolio Management
Financial Analysis
Microsoft Excel
Regulations
Microsoft Word
Forecasting
Employee Training
Strategy
PowerPoint
Customer Relationship Management Crm
Business
Insurance
Operations Management
Start Ups
Contract Management
Salesforce.com
Payments
Contact Center Management
Advertising
Sustainability
Social Responsibility
Customer Insight
Listen
Asset Management
Staff Training
Teamwork
Zendesk
Research
Customer Relationship Management
Chris Gillard Summary
Chris Gillard, based in London, GB, is currently a Managing Director at The Carrington Blake Group. Chris Gillard brings experience from previous roles at The Carrington Blake Group, GSM London, Swale Heating Limited and PAYDAY EXPRESS LIMITED. Chris Gillard holds a 1998 - 2001 Bachelor of Engineering (BEng) in Mechanical Engineering @ University of Greenwich. With a robust skill set that includes Analytical Skills, Customer Service Management, Organization Skills, Training & Development, Start-ups and more. Chris Gillard has 1 emails and 1 mobile phone numbers on RocketReach.
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