Chris Coyle Email & Phone Number
Head of Self Service @ Evoke
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Chris Coyle Location
- Southampton, GB
Chris Coyle Work
- Head of Self Service @ (February 2021 - Present)
- Head of Customer Service @ (September 2018 - February 2021)
- Continuous Improvement Manager @ (June 2016 - September 2018)
- Product Owner @ (June 2015 - June 2016)
- Demand Analysis and Design Manager @ (January 2013 - June 2015)
- Contact Centre Operations Performance Manager @ (January 2012 - January 2013)
- Lead Routing Analyst @ (September 2011 - January 2012)
- Routing Analyst @ (October 2010 - September 2011)
- Systems Administrator @ (October 2008 - October 2010)
- IT Support Analyst @ (May 2005 - October 2008)
- IT Analyst @ (May 2004 - May 2005)
Chris Coyle Education
- University of the West of Scotland
Bachelor of Science
2003-2004 - Central College of Commerce 2001-2003
- University of the West of Scotland
Bachelor of Science
Chris Coyle Skills
- Strategy
- Telecommunications
- Process Improvement
- Mobile Communications
- Incident Management
- IT Service Management
- CRM
- Contact Centers
- Outsourcing
- Customer Self Service
- Avaya
- VoIP
- Networking
- ITIL
- Analysis
- Contact Centre Design
- Workforce Management
- Call Flow Design
- Citrix
- Service Delivery
- Integration
- Stakeholder Management
- Service Management
- Customer Experience
- Management
- Contact Center Operations
- Disaster Recovery
- IVR
- Technical Support
- Sales
- Managed Services
- Vendor Management
- System Deployment
- Mobile Devices
- Contact Center Optimization
- Genesys
- BPO
- Service Desk
- IT Operations
- Contact Center Management
- Sla
- ACD
- Call Centers
- Infrastructure
- Market Research
- Solution Architecture
- Contact Centre Transformation
- Business Process
- SQL
- Project Planning
- Cross Functional Team Leadership
- Resource Management
- Project Delivery
Chris Coyle Summary
- Chris Coyle, based in Southampton, GB, is currently a Head of Self Service at William Hill. Chris Coyle brings experience from previous roles at William Hill, Sky and Hutchison 3G. Chris Coyle holds a 2003 - 2004 Bachelor of Science @ University of the West of Scotland. With a robust skill set that includes Strategy, Telecommunications, Process Improvement, Mobile Communications, Incident Management and more. Chris Coyle has 1 emails and 1 mobile phone numbers on RocketReach.
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