Chris Cover Email
Assistant Director, Contact Centre and Customer Experience @ Workplace Safety and Insurance Board (WSIB)
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Chris Cover Location
- Oshawa, ON, CA
Chris Cover Work
- 2023 -now Assistant Director, Contact Centre and Customer Experience @
- 2019 -2024 Customer Experience Manager @
- 2015 -2019 Workforce Manager @
- 2012 -2015 Program Associate @
- 2011 -2012 Workforce Team Manager @ Minacs
- 2009 -2011 Operations Management @ Minacs
- 2007 -2009 Sales Analyst @ Minacs
- 2006 -2007 Quality Team Manager @ Aditya Birla Minacs
Chris Cover Education
- York University
Bachelor's degree (Administrative Studies)
2000-2003 - Eastdale Collegiate Vocactional Institution
Ontario Secondary School Diploma
Chris Cover Skills
- Workforce Management
- Call Center
- Contact Centers
- Customer Experience
- Operations Management
- Customer Retention
- Customer Service
- Performance Management
- Team Leadership
- Sales Management
- Quality Management
- Quality Assurance
- Continuous Improvement
- Leadership Development
- Incentives
- Sales
Chris Cover Summary
- Chris Cover, based in Oshawa, ON, CA, is currently a Assistant Director, Contact Centre and Customer Experience at Workplace Safety and Insurance Board (WSIB). Chris Cover brings experience from previous roles at Workplace Safety and Insurance Board (WSIB) and Minacs. Chris Cover holds a 2000 - 2003 Bachelor's degree in Administrative Studies @ York University. With a robust skill set that includes Workforce Management, Call Center, Contact Centers, Customer Experience, Operations Management and more. Chris Cover has 2 emails on RocketReach.
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