Chris Castro Email & Phone Number
Service Expert, Driving Transformation and Continuous Service Improvement @ Deloitte
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Chris Castro Location
- Amsterdam, NH, NL
Chris Castro Work
- 2026 -now Service Expert, Driving Transformation and Continuous Service Improvement @
- 2019 -2026 Director Global Service Desk @
- 2019 -2019 Head of CSI @
- 2014 -2018 Head of Service Improvement @
- 2011 -2014 Business Improvement Consultant @
- 2008 -2011 Operations Manager @
- 2003 -2008 Team Manager Bespoke Services @
- 2001 -2002 Team Manager @
Chris Castro Education
- Hogeschool van Amsterdam
HBO (Communicatie)
1997-2002
Chris Castro Skills
- Leadership
- Network Operations
- Stakeholder Management
- Business Transformation
- Cisco Technologies
- Data Center
- Shared Services
- Service Desk
- VoIP
- ITIL
- People Management
- Escalation Management
- Sales
- Resources
- Computer Network Operations
- Service Operations
- Networking
- Customer Satisfaction
- Incident Management
- Telecommunications
- Resource Management
- Green Belt
- Incident Handling
- Team Management
- Process Improvement
- Lean Management
- Strategy
- Business Process Management
- Operations
- Lean Operations
- Contact Centers
- Managed Services
- Program Management
- Training
- Capacity Management
- Customer Service
- Sla
- Business Case
- Service Management
- PRINCE2
- Business Process Improvement
- Management
- Business Communications
- Project Management
- Outsourcing
- Process Management
- Service Improvement
- Pre Sales
- Service Delivery
- Call Centers
- Service Assurance
- Services
- Bespoke
- Problem Management
- Project Delivery
- Performance Management
- IT Service Management
Chris Castro Summary
- Chris Castro, based in Amsterdam, NH, NL, is currently a Service Expert, Driving Transformation and Continuous Service Improvement at Deloitte. Chris Castro brings experience from previous roles at Getronics and BT. Chris Castro holds a 1997 - 2002 HBO in Communicatie @ Hogeschool van Amsterdam. With a robust skill set that includes Leadership, Network Operations, Stakeholder Management, Business Transformation, Cisco Technologies and more. Chris Castro has 2 emails and 1 mobile phone numbers on RocketReach.
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