Chris Beal Email & Phone Number
Head of Service Delivery (APAC) @ TTEC Digital
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Chris Beal Location
- Melbourne, VIC, AU
Chris Beal Work
- 2021 -now Head of Service Delivery (APAC) @
- 2019 -now Customer Engagement Manager @
- 2016 -2019 Customer Success Manager @
- 2014 -2016 Service Delivery Manager (AGL - Voice, CC and UC) @
- 2013 -2014 Southern Region Operations Manager and SDM @
- 2012 -2014 Director and Partner @ The Booth Butler
- 2013 -2013 Southern Region Operations Manager @ NSC Group
- 2010 -2013 Service Engagement Manager @ NSC Group
- 2009 -2010 Sales Associate @ NSC Group
- 2007 -2009 Sales Coordinator @ NSC Enterprise Solutions
- 2004 -2007 Caltex Level 2 AMS Support @
Chris Beal Education
- ProActive Services
ITIL V3 Foundation Certificate in IT Service Management
2010-2010 - Monash University
Multimedia, Business and Computing (Honours) (IT)
2000-2003 - Yarra Valley Grammar School 1994-1999
Chris Beal Skills
- ITIL
- Managed Services
- Telecommunications
- Vendor Management
- VoIP
- Account Management
- Solution Selling
- Team Management
- Team Leadership
- Project Management
- Call Center
- Integration
- Process Improvement
- Change Management
- Security
- Sales Management
- Hardware
- Call Centers
- Service Delivery
- Project Delivery
- Software Documentation
- IT Service Management
- Business Process
- Management
- Data Center
- IT Management
- Incident Management
- Project Planning
- Pre-sales
- Outsourcing
- Cloud Computing
- Unified Communications
- Professional Services
- Telephony
- IT Strategy
- Avaya
- System Deployment
- Contact Centers
- Customer Experience
- Partner Management
- Stakeholder Engagement
- Escalations Management
- Avaya Technologies
- Voice over IP (VoIP)
- Business Process Improvement
- Avaya Products
- Microsoft Office
- Microsoft Excel
- Voice Over
- Program Management
- Voice Over Ip Voip
- Pre Sales
- Operations
- Voice Over Ip
Chris Beal Summary
- Chris Beal, based in Melbourne, VIC, AU, is currently a Head of Service Delivery (APAC) at TTEC Digital. Chris Beal brings experience from previous roles at VoiceFoundry ANZ, Aspect Software and Telstra. Chris Beal holds a 2010 - 2010 ITIL V3 Foundation Certificate in IT Service Management @ ProActive Services. With a robust skill set that includes ITIL, Managed Services, Telecommunications, Vendor Management, VoIP and more. Chris Beal has 2 emails and 1 mobile phone numbers on RocketReach.
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