Commercial and Marketing Director, UK and Europe @ (January 2018 - March 2023)
Head of CRM and Digital Marketing @ (September 2016 - December 2017)
Head of Customer Marketing @ (November 2011 - August 2016)
Head of Membership Marketing @ (April 2011 - November 2011)
Head of Brand, Loyalty and Retention @ (February 2009 - April 2011)
Head of Customer Experience @ (August 2006 - February 2009)
Channel Marketing Manager @ (February 2005 - July 2006)
Marketing Insights and Planning Manager @ (January 2004 - January 2005)
Senior Customer Retention Manager @ One 2 One / T-Mobile (January 2001 - January 2004)
Chris Bates Education
Saint Peter's University
Master of Arts (German, French)
1990-1994
Tonbridge School
(Economics, German, French)
1984-1989
Chris Bates Skills
Customer Experience
Proposition Development
CRM
Customer Insight
Marketing
Marketing Strategy
Direct Marketing
B2B Marketing
Digital Marketing
Mobile Devices
Strategy
Customer Retention
Strategic Planning
Marketing Communications
Multi-channel Marketing
Segmentation
Business Strategy
Management
Customer Relationship Management (CRM)
Social Media
Change Management
Multi Channel Marketing
Social Media Marketing
Microsoft Office
Customer Relationship Management Crm
Customer Relationship Management
Chris Bates Summary
Chris Bates, based in St Albans, GB, is currently a Chief Commercial Officer (CCO) at ODEON Cinemas Group. Chris Bates brings experience from previous roles at ODEON Cinemas Group, John Lewis and RAC. Chris Bates holds a 1990 - 1994 Master of Arts in German, French @ Saint Peter's University. With a robust skill set that includes Customer Experience, Proposition Development, CRM, Customer Insight, Marketing and more. Chris Bates has 3 emails and 2 mobile phone numbers on RocketReach.
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