Chris Barnes Email & Phone Number
Head Of Customer Care @ TPG Telecom
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Chris Barnes Location
- Melbourne, VIC, AU
Chris Barnes Work
- 2022 -now Head Of Customer Care @
- 2021 -2022 National Manager Operational Planning @
- 2020 -2021 Head Of Customer Support @
- 2018 -2021 Head Of Channel Development @
- 2015 -2018 Head of Service - Direct Consumer @
- 2013 -2015 Head Of Operations @
- 2011 -2013 Executive Manager - Resource Planning @
- 2010 -2011 Head of Operations Support @
- 2005 -2010 Associate Vice President – WFM and Business Analytics @ Aegis Services Australia (Formally UCMS Group)
- 2003 -2005 Performance Operations Manager @
- 1996 -2002 Workforce Manager @
Chris Barnes Education
- Macquarie University 1993-1996
Chris Barnes Skills
- Workforce Management
- Contact Centre
- Optimisation
- BPO
- Service Delivery
- Process Improvement
- Performance Management
- Employee Engagement
- Analytics
- Business Process Improvement
- Call Centers
- Contact Centers
- Management
- Outsourcing
- Project Management
- Recruiting
- Stakeholder Management
- Strategy
- Workforce Planning
- Change Management
- Planning
- Strategic Planning
- Microsoft Excel
- Customer Service
Chris Barnes Summary
- Chris Barnes, based in Melbourne, VIC, AU, is currently a Head Of Customer Care at TPG Telecom. Chris Barnes brings experience from previous roles at Services Australia and NAB. Chris Barnes holds a 1993 - 1996 Macquarie University. With a robust skill set that includes Workforce Management, Contact Centre, Optimisation, BPO, Service Delivery and more. Chris Barnes has 3 emails and 2 mobile phone numbers on RocketReach.
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