Chris Baker Email

Head of Technology Operations @ Bromford

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Chris Baker Location

United Kingdom

Chris Baker Work

Head of Technology Operations @ (October 2022 - Present)
Head of Managed Services @ (October 2021 - October 2022)
Head of Service Delivery @ (September 2019 - September 2021)
Head of Support @ Innovise Software PLC (March 2014 - September 2019)
Head of Support @ Innovise Software & Solutions LTD (March 2014 - August 2019)
Services Manager @ (January 2012 - January 2014)
Service Manager @ Redstone/Redcentric (January 2012 - January 2014)
Operations Delivery Manager @ (February 2009 - August 2012)
Operations Project Manager @ Capita IT Services (January 2009 - January 2012)

Chris Baker Education

BSI
ISO Lead Implementor
2022-2022
BSI
ISO 27001 Lead Auditor
2022-2022

Chris Baker Skills

24x7 Production Support
AWS CloudFormation
Agile & Waterfall Methodologies
Agile Software Development
Azure DevOps Services
Business Project Management
CS2000
Case Analysis
Change Management
Cloud & Infrastructure Services (VMware, Data Centre, LAN/WAN)
Communication
Conditional Access
Continual Service Improvement
Continuing Education
Corporate Support
Customer Satisfaction
Customer Satisfaction Research
Customer Service
Customer Support
Cyber Security Risk
Cybersecurity Incident Management
Daily Operations Management
Data Retention
Department Management
Desktop Support Management
Disciplinary & Grievance Procedures
Disciplinary Action
Encryption
Government Compliance
High Performance Teams
ISO 27001
ISO 27001 Lead Auditor
ISO 27002
IT Infrastructure Operations
IT Leadership
IT Operations
IT Service Delivery
IT Service Management
ITIL
ITIL Process
ITIL Process Implementation
Incident & Change Management
Incident Management
Information Security
Information Security Management System (ISMS)
Kanban
Low-Code Development
Major Incident Management
Manage client expectations
Managed Services
Microsoft 365
Microsoft Azure
Microsoft Intune
Microsoft Products
Microsoft SQL Server
Monitoring Services
Net Promoter Score
New Hire Processes
New Service Development
Operational Transformation
Password Management
Patch Management
Performance Reviews
Python (Programming Language)
Relational Databases
Relationship Building
Remote Device Management
SaaS operations
Security Audits
Service Delivery
Service Delivery Management
Service Delivery Optimization
Service Design
Service Improvement Plans
Service Transformation
Services Marketing
Software as a Service (SaaS)
Stakeholder Engagement
Strategic Leadership
Strategic Planning
Strategic Thinking
Strategic Use Of Technology
Team Building
Team Leadership & People Management
Technical Operations
Technical Support
Technology Enabled Business Transformation
Terminal Server
Third-Party Vendor Management
Web Servers
Windows
Windows Server
gcp

Chris Baker Summary

Chris Baker, based in United Kingdom, is currently a Head of Technology Operations at Bromford. Chris Baker brings experience from previous roles at PROCENSOL CONSULTING LTD, Flexys Solutions, Innovise Software PLC and Innovise Software & Solutions LTD. Chris Baker holds a 2022 - 2022 ISO Lead Implementor @ BSI. With a robust skill set that includes 24x7 Production Support, AWS CloudFormation, Agile & Waterfall Methodologies, Agile Software Development, Azure DevOps Services and more. Chris Baker has 1 emails on RocketReach.