Chris B. Email
Head of Communications and Customer @ Cappagh Browne
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Chris B. Location
- United Kingdom
Chris B. Work
- Head of Communications and Customer @ (April 2024 - Present)
- Civil Service @ (October 2022 - April 2024)
- Director @ Billingshurst Dairies Ltd (March 2020 - October 2022)
- Senior Customer Service Manager @ (September 2017 - October 2019)
- Customer Service Manager @ (February 2016 - September 2017)
- Director @ SWS LLC (January 2006 - January 2015)
Chris B. Education
- Maplesden Noakes
Chris B. Skills
- Broadband
- Business
- Business Development
- Business Process Design
- Business Process Improvement
- Business Strategy
- Business Transformation
- Call Centers
- Change Control
- Change Management
- Change Programmes
- Coaching
- Communication
- Contact Centers
- Contract Negotiation
- Cultural Transformation
- Culture Change
- Customer Satisfaction (CSAT)
- DSL
- Entrepreneurship
- IP PBX
- ISDN
- Key Performance Indicators
- Leisure Industry
- Management
- Mentoring
- New Business Development
- New Business Generation
- New Business Opportunities
- Outsourcing
- PBX
- Performance Management
- Process Engineering
- Process Improvement
- Profit & Loss Management
- Project Delivery
- Project Management
- RFP
- RFQ
- Service Delivery Management
- Service-Level Agreements (SLA)
- Supplier Development
- Supplier Evaluation
- Team Leadership
- Telecommunications
- Travel & Tourism
- Vendor Relationship Management
- VoIP
Chris B. Summary
- Chris B., based in United Kingdom, is currently a Head of Communications and Customer at Cappagh Browne. Chris B. brings experience from previous roles at UK Home Office, Billingshurst Dairies Ltd and Southern Water. Chris B. holds a Maplesden Noakes. With a robust skill set that includes Broadband, Business, Business Development, Business Process Design, Business Process Improvement and more.
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