2016 -2017 Sr. Manager, Contact Center Operations @
2013 -2016 Customer Service Manager @
2012 -2013 Customer Service Supervisor @
2012 -2012 Contact Center Manager @ Bankers Healthcare Group, Inc.
2010 -2012 Sales and Customer Service Supervisor @
2008 -2010 Supervisor @
2002 -2008 Sonar Technician @
Chris Aleman Education
Hialeah High School 1997-2001
Florida National University
Bachelor of Business Administration (B.B.A.) (Business Administration and Management, General)
Chris Aleman Skills
Android
Blackberry
Microsoft Office
Cisco
Access
Call Center
Microsoft Excel
Team Leadership
Coaching
Customer Retention
Customer Satisfaction
Cisco Technologies
Customer Service
Leadership
Call Centers
Process Improvement
Management
Time Management
Firearms
Customer Experience
Program Management
Quality Assurance
Telecommunications
E-commerce
Direct Marketing
Integration Testing
Operations Management
Outsourcing
Team Building
Leadership Development
Troubleshooting
Project Management
E Commerce
Social Media
Chris Aleman Summary
Chris Aleman, based in Florida, United States, is currently a Director, AI Center of Excellence at IntelePeer. Chris Aleman brings experience from previous roles at IntelePeer. Chris Aleman holds a 1997 - 2001 Hialeah High School. With a robust skill set that includes Android, Blackberry, Microsoft Office, Cisco, Access and more. Chris Aleman has 6 emails and 6 mobile phone numbers on RocketReach.
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