Chloe Robles Email

Customer Success Specialist @ Malt

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Chloe Robles Location

France

Chloe Robles Work

Freelance Customer Success and Onboarding Specialist @ (January 2024 - Present)
Customer Success Specialist @ (January 2024 - Present)
Specialist in French customer service @ https://robleschloe.carrd.co (August 2021 - Present)
Customer Advisor (August 2021 - Present)
French translator and Content Editor (November 2020 - Present)
Associate @ (October 2020 - Present)
Sales Administrator @ Newlode Group (November 2019 - September 2020)
Master of First Impressions - Administrative Assistant @ (March 2018 - July 2019)
Administrative Assistant and Customer care @ Adecco (November 2017 - March 2018)
French Content Writer and Translator @ (March 2016 - October 2017)
Trilingual Customer Care Service Advisor @ (September 2015 - March 2016)
Customer Service Advisor @ TripAdvisor (Holiday Lettings) (September 2015 - March 2016)
Sales Assistant @ (February 2014 - August 2015)
Intern: Translator in a Translation Office @ (May 2014 - July 2014)
Web Marketing Assistant @ (October 2012 - May 2013)

Chloe Robles Education

Universitat d'Alacant
Master's degree (Institutional Translation)
2013-2014
Université de Perpignan - UPVD Alumni
Bachelor's degree (Foreign Languages Applicated (French, English, Spanish, Russian))
2009-2012
Lycée Francais d’Alicante

Chloe Robles Skills

100% Financing
Accepting Responsibility
Account Management
Activation Support
Activations
Administrative Assistance
Administrative Work
Agile Environment
Anglais
Async
Client Onboarding
Communication
Communication d’entreprise
Communication interne
Complaint Management
Compétences interpersonnelles
Cross-functional Collaborations
Cross-sector Collaboration
Customer Experience
Customer Experience Consulting
Customer Follow-Up
Customer Lifecycle Management
Customer Onboarding
Customer Relationship Management (CRM)
Customer Satisfaction (CSAT)
Customer Service
Distributed Teams
E-commerce
Economics
English language skills
Espagnol
Expérience client
Facebook
Fast-Moving Consumer Goods (FMCG)
Financial Regulation
French
Gestion administrative
Gestion des agendas
Google Analytics
Health Monitoring
IT Escalation
Instagram
Italian
Italian to French
Key Account Acquisition & Retention
Language Services
Language Teaching
Life-cycle Management
Literature
Luxe
Microsoft Excel
Microsoft Word
Minutieux
Office Administration
Onboarding
Online Marketing
Online Platforms
Organization Skills
Organizational Effectiveness
Policies & Procedures
PowerPoint
Proactive Monitoring
Process Optimization (Manufacturing)
Remote Team Management
Renewal Retention
Russian
Rédaction de contenu web
Résolution de problèmes
Salesforce.com
Satisfaction client
Self-Service Solutions
Shrink Reduction
Social Media
Social Media Coaching
Social Networking
Spanish
Spanish-speaking
Stakeholder Management
Start-up Environment
Surveillance des réseaux sociaux
Teamwork
Ticket Operations
Time & Attendance
Tone of Voice
Traduction
Training and Development (HR)
Translation
Travail d'équipe
Twitter
Upselling
User Guide Creation
Vacation Rental
Web analytique
Écriture créative
Start Up Environment

Chloe Robles Summary

Chloe Robles, based in France, is currently a Customer Success Specialist at Malt. Chloe Robles brings experience from previous roles at Malt, https://robleschloe.carrd.co and Freelance. Chloe Robles holds a 2013 - 2014 Master's degree in Institutional Translation @ Universitat d'Alacant. With a robust skill set that includes 100% Financing, Accepting Responsibility, Account Management, Activation Support, Activations and more. Chloe Robles has 3 emails on RocketReach.