Chloë Lord Location
- United Kingdom
Chloë Lord Work
- 2025 - now Transformation Director @
- 2025 - now Chair @ Aberdour Art Festival
- 2020 - 2025 Customer Experience Leader @
- 2020 - 2025 Change Leader - Customer Experience @
- 2017 - 2020 Customer Director @ Lord and Associates Limited
- 2018 - 2019 Head of Customer Service Design (FTC) @
- 2014 - 2017 Head of Customer Experience @
- 2013 - 2014 Programme Manager, Customer Experience Strategy @
- 2011 - 2013 Head of UK Operations, Tesco Direct @
- 2010 - 2011 Development Manager, Retailing Services @
- 2009 - 2010 Group Human Resources Manager @
- 2007 - 2009 Store Manager @
- 2003 - 2007 Head of Customer Service @
- 2002 - 2003 Head of Store Marketing @
Chloë Lord Education
- Alliance Manchester Business School
- University of Aberdeen
- The University of Edinburgh Business School
- null
Chloë Lord Skills
- Leadership
- Customer Service
- Operations Management
- Coaching
- Employee Engagement
- Project Management
- Change Management
- Performance Management
- Program Management
- Customer Experience
- Stakeholder Management
- Sales
- Management Consulting
- Business Strategy
- Graphic Design
- Telecommunications
- CRM
- Analysis
- Team Management
- Business Analysis
- Team Building
- Risk Management
- Marketing
- Multi Channel Retail
- Talent Management
- Strategy
- Strategic Planning
- Process Improvement
- Human Resources
- Team Leadership
- Training
- Business Transformation
- Business Development
- Sourcing
- Retail
- Recruiting
- Project Delivery
- Cross Functional Team Leadership
- Business Planning
- Management
- Business Process Improvement
- Microsoft Word
- Leadership Development
Chloë Lord Summary
- Chloë Lord, based in United Kingdom, is currently a Transformation Director at Scottish SPCA. Chloë Lord brings experience from previous roles at Aberdour Art Festival, Amazon Business and Lord and Associates Limited. Chloë Lord holds a Alliance Manchester Business School. With a robust skill set that includes Leadership, Customer Service, Operations Management, Coaching, Employee Engagement and more. Chloë Lord has 1 emails on RocketReach.
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