Chi Poon Email

Salesforce Project Manager and Senior Consultant @ VASS UK&I

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Chi Poon Location

London, England, GB

Chi Poon Work

Salesforce Project Manager and Senior Consultant @ (February 2021 - Present)
Project Manager @ (January 2013 - September 2020)
Senior Consultant @ Jardine OneSolution (July 2011 - December 2012)

Chi Poon Education

The Hong Kong Polytechnic University
Bachelor of Engineering (Hons) (Electronic and Information Engineering)
Trailhead by Salesforce

Chi Poon Skills

AI System Design
Agile Methodologies
Agile Project Delivery
Agile Project Management
Analytical Skills
Apex Data Loader
Artificial Intelligence (AI)
Avaya Products
Business Analysis
Business Intelligence
CRM Databases
CRM Implementation
CRM Integration
CTI
Change Management
Claude Agent SDK
Claude Code configuration
Confluence
Consulting
Contact Center Design
Contact Center Technology
Contact Centers
Context Management
Cross-functional Team Leadership
Customer Engagement
Customer Relationship Management (CRM)
Customer Success
Customer Support
Data Migration
DevOps
Driving Results
ETL Tools (e.g., Data Loader)
Functional & Technical Specification
Generative AI Architecture
Git
High Sense of Urgency
ITIL
IVR
Implementation Planning
Integration
Jira
Large Language Models (LLMs)
Microsoft Excel
Microsoft Office
Microsoft SQL Server
Multi-Agent Orchestration
Problem Solving
Product Management
Production reliability
Professional Services
Project Implementation
Project Management
Project Management Body of Knowledge (PMBOK)
Project Managers
Project Team Management
Prompt Engineering
Requirements Gathering
SOQL
SQL
SaaS
Salesforce Administration
Salesforce Architecture
Salesforce Business Analysis
Salesforce Configuration
Salesforce Data Migration
Salesforce DevOps
Salesforce Experience Cloud
Salesforce Flow
Salesforce Integration
Salesforce OmniStudio
Salesforce Platform App Builder
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Solution Architecture
Salesforce.com
Salesforce.com Administration
Salesforce.com Consulting
Salesforce.com Implementation
Scrum
Software Development
Solution Architecture
Structured output
System Integration
Team Management
Telecommunications
Tool & MCP design
Unified Communications
User Experience (UX)
User Training & Adoption
Visio
Visual Studio Code (VS Code)
Voice over IP (VoIP)
Written Communication
Leadership
Customer Relationship Management Crm
Information Technology
Requirements Analysis
Strategic Planning
Strategy
Marketing
Enterprise Software
Technical Support
Project Planning
PMP
Pre Sales
Call Centers
Cloud Computing
CRM
IT Service Management
Customer Relationship Management

Chi Poon Summary

Chi Poon, based in London, England, GB, is currently a Salesforce Project Manager and Senior Consultant at VASS UK&I. Chi Poon brings experience from previous roles at ITAPPS and Jardine OneSolution. Chi Poon holds a Bachelor of Engineering (Hons) in Electronic and Information Engineering @ The Hong Kong Polytechnic University. With a robust skill set that includes AI System Design, Agile Methodologies, Agile Project Delivery, Agile Project Management, Analytical Skills and more. Chi Poon has 2 emails on RocketReach.