Chi le Email & Phone Number
Executive Director - CIB Global Head of ITSM @ JPMorgan Chase & Co.
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Chi le Location
- Chicago, IL, US
Chi le Work
- Executive Director - CIB Global Head of ITSM @ (May 2018 - Present)
- Senior Manager - CompoZed, Digital Transformation, Automation Engineering @ (March 2017 - May 2018)
- Manager - CompoZed, System Health Engineering @ (February 2016 - February 2017)
- Sr. Service Engineer, Strategist - Command Center @ (February 2012 - January 2016)
- ITSM Service Manager - Process Architect @ (January 2010 - January 2012)
- Business Architect @ (January 2009 - December 2009)
- Application and Process Architect @ (April 2006 - December 2008)
- Application Developer and Project Manager @ (August 2002 - March 2006)
- Lead Application and Web Developer @ (April 2000 - July 2002)
- Technical Consultant and System Programmer @ (May 1997 - March 2000)
Chi le Education
- Northwestern University
Executive Program (Artificial Intelligence)
2021-2022 - University of Illinois Urbana-Champaign
Bachelors of Science (Computer Engineering)
1994-1997
Chi le Skills
- AI Workflows
- Agile Methodologies
- Architecture
- Business Metrics
- Business Process
- Business Process Automation
- Change Management
- Clear Vision
- Cloud Migration
- Configuration Management
- Customer Satisfaction
- Digital Transformation
- Disaster Recovery
- Enterprise Architecture
- Enterprise Software
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- Incident Management
- Integration
- Leadership
- Management
- Platform as a Service (PaaS)
- Process Improvement
- Product Development
- Program Management
- Project Management
- Project Portfolio Management
- Relationship Building
- Release Management
- Requirements Analysis
- SDLC
- Site Reliability Engineering
- Software Development Life Cycle (SDLC)
- Solution Architecture
- System Automation
- Talent Management
- Technology Trends
- Vendor Management
- Application Architecture
- Database Architecture
- Event Management
- CMDB
- Web Services
- Business Objects
- Service Improvement
- Process Architecture
- Systems Management
- Service Operations
- Service Design
- Process Optimization
- .NET
- PMO
- SQL
- Governance
- PMP
- Command Center
- Business Architecture
- Continuity Management
- Information Technology
- Requirements Gathering
- Service Management
- ITIL Certified
- COBIT
- Strategy
- IT Outsourcing
- Service Desk
- Net
- Strategic Planning
- Java
- Customer Service
- Platform As A Service Paas
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
- Platform as a Service
Chi le Summary
- Chi le, based in Chicago, IL, US, is currently a Executive Director - CIB Global Head of ITSM at JPMorgan Chase & Co.. Chi le brings experience from previous roles at Allstate. Chi le holds a 2021 - 2022 Executive Program in Artificial Intelligence @ Northwestern University. With a robust skill set that includes AI Workflows, Agile Methodologies, Architecture, Business Metrics, Business Process and more. Chi le has 2 emails and 1 mobile phone numbers on RocketReach.
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