Chi le Email & Phone Number
Executive Director - CIB Global Head of ITSM @ JPMorgan Chase & Co.
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Chi le Location
- Chicago, IL, US
Chi le Work
- 2018 -now Executive Director - CIB Global Head of ITSM @
- 2017 -2018 Senior Manager - CompoZed, Digital Transformation, Automation Engineering @
- 2016 -2017 Manager - CompoZed, System Health Engineering @
- 2012 -2016 Sr. Service Engineer, Strategist - Command Center @
- 2010 -2012 ITSM Service Manager - Process Architect @
- 2009 -2009 Business Architect @
- 2006 -2008 Application and Process Architect @
- 2002 -2006 Application Developer and Project Manager @
- 2000 -2002 Lead Application and Web Developer @
- 1997 -2000 Technical Consultant and System Programmer @
Chi le Education
- Northwestern University
Executive Program (Artificial Intelligence)
2021-2022 - University of Illinois Urbana-Champaign
Bachelors of Science (Computer Engineering)
1994-1997
Chi le Skills
- Application Architecture
- Database Architecture
- Project Management
- IT Service Management
- Event Management
- Incident Management
- Configuration Management
- CMDB
- ITIL
- Change Management
- Web Services
- Enterprise Software
- Business Objects
- Process Improvement
- Service Improvement
- Process Architecture
- Systems Management
- Service Operations
- Service Design
- System Automation
- Process Optimization
- .NET
- PMO
- IT Strategy
- IT Management
- Integration
- SQL
- Architecture
- Governance
- SDLC
- Vendor Management
- PMP
- Enterprise Architecture
- Solution Architecture
- Command Center
- Business Architecture
- Continuity Management
- Disaster Recovery
- Project Portfolio Management
- Information Technology
- Requirements Gathering
- Service Management
- Release Management
- ITIL Certified
- Business Process
- COBIT
- Strategy
- IT Outsourcing
- Service Desk
- IT Operations
- Net
- Strategic Planning
- Java
- Customer Service
- Leadership
- Requirements Analysis
- Digital Transformation
- Business Process Automation
- Agile Methodologies
- Platform As A Service Paas
- Program Management
- Management
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
- Platform as a Service
Chi le Summary
- Chi le, based in Chicago, IL, US, is currently a Executive Director - CIB Global Head of ITSM at JPMorgan Chase & Co.. Chi le brings experience from previous roles at Allstate and Allstate Insurance. Chi le holds a 2021 - 2022 Executive Program in Artificial Intelligence @ Northwestern University. With a robust skill set that includes Application Architecture, Database Architecture, Project Management, IT Service Management, Event Management and more. Chi le has 2 emails and 1 mobile phone numbers on RocketReach.
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