Chew Teng Email
Head of Contact Centre Services @ Transcosmos Malaysia
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Chew Teng Location
- Kuala Lumpur, MY
Chew Teng Work
- 2024 -now Head of Contact Centre Services @
- 2014 -2024 Senior Manager, Customer Experience Center @
- 2012 -2014 Manager @
- 2010 -2012 Project Executive @
- 2008 -2010 Senior Team Leader @
- 2007 -2008 Team Leader @
- 2006 -2007 Telesales Executive @
- 2004 -2006 Sales and Marketing @
- 2003 -2003 Assistant Researcher - Marketing research and analysis @ Marine Institute of Malaysia
Chew Teng Education
- Cardiff Metropolitan University
Master of Business Administration (M.B.A.) (International Business & Marketing Management)
2014-2016 - London School of Commerce
UK MBA Executive (International Marketing and Business Management)
2014-2016 - Universiti Utara Malaysia
Bachelor's (Hons) Degree International Affairs Management (International Relation and Business)
2000-2003
Chew Teng Skills
- Leadership
- Performance Dashboards
- Customer Experience
- Customer Relationship Management Crm
- Sales Process
- BPO
- Human Capital Management
- Human Resource Development
- Corporate Finance
- People Management
- Taekwondo
- Sales
- Operational Planning
- Human Resources Information Systems Hris
- Sourcing
- Customer Satisfaction
- Business Development
- Market Research
- Vendor Management
- Team Management
- Team Leadership
- Itf
- ISO 9001
- Offshoring
- Strategy
- Telemarketing
- Talent Management
- Operations Management
- Contact Centers
- Business Process Outsourcing Bpo
- Strategic Leadership
- Leadership Development
- Training
- Change Management
- Customer Service
- Sales And Marketing Leadership
- Multi Cultural Team Leadership
- Database Modeling
- Database Segmentation
- Operational Risk Management
- Business Process Improvement
- Business Strategy
- Management
- Project Management
- Strategic Human Resource Planning
- Outsourcing
- Process Management
- Call Centers
- Service Delivery
- Recruiting
- CRM
- Performance Management
- Inbound Marketing
- Customer Relationship Management
- Business Process Outsourcing
- Human Resources Information Systems
Chew Teng Summary
- Chew Teng, based in Kuala Lumpur, MY, is currently a Head of Contact Centre Services at Transcosmos Malaysia. Chew Teng brings experience from previous roles at TDCX and Teledirect Pte Ltd. Chew Teng holds a 2014 - 2016 Master of Business Administration (M.B.A.) in International Business & Marketing Management @ Cardiff Metropolitan University. With a robust skill set that includes Leadership, Performance Dashboards, Customer Experience, Customer Relationship Management Crm, Sales Process and more. Chew Teng has 1 emails on RocketReach.
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