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Cheston Smith Location
Muncie, IN, US
Cheston Smith Work
2019 -now Senior Sales Professional @
2015 -2019 Delivery Project Executive @
2014 -2015 Contact Center Operations Manager @
2008 -2014 Contact Center GPS Delivery Manager @
2005 -2008 Project Manager @
1996 -2005 Project Manager @
Cheston Smith Education
Ball State University
Bachelor of Science (BS) (Environmental Science)
2002-2007
Cheston Smith Skills
Service Delivery
Business Process Improvement
Outsourcing
Vendor Management
Call Centers
Management
Project Management
Program Management
Process Improvement
Customer Service Management
Team Leadership
Change Management
Call Center Development
Project Staffing
Customer Satisfaction
Contract Management
CRM
Stakeholder Management
Business Analysis
ITIL
Customer Service
Customer Service Training
Customer Service Operations
Service Level Management
Forecasting
Product Costing
Profit Maximization
Subcontractor Supervision
Client Development
Manage Client Relationships
Client Relations Skills
Client Co-ordination
Sales Operations
Sales Management
Direct Sales
Training
Leadership
Troubleshooting
Sales
Budgets
Purchasing
Client Co Ordination
Process Migration
Contact Centers
Transition Management
Process Orientation
Software Development
Software Project Management
Software Design
Automation
Software as a Service
Payer
Account Management
Business Development
Cheston Smith Summary
Cheston Smith, based in Muncie, IN, US, is currently a Senior Sales Professional at Greg Hubler Automotive. Cheston Smith brings experience from previous roles at Concentrix, IBM and RenoSys Corporation. Cheston Smith holds a 2002 - 2007 Bachelor of Science (BS) in Environmental Science @ Ball State University. With a robust skill set that includes Service Delivery, Business Process Improvement, Outsourcing, Vendor Management, Call Centers and more. Cheston Smith has 3 emails and 3 mobile phone numbers on RocketReach.
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