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Cheryl Lopes Location
Fairhaven, MA, US
Cheryl Lopes Work
Director, ITSM @ (February 2018 - Present)
ITSM Process Consultant @ (January 2014 - Present)
Sr Director IS Operations @ (October 2011 - December 2013)
Sr. Director IS Operations @ (May 2011 - October 2011)
Sr. Director - IS Operations @ (October 2009 - May 2011)
Director - IS Operations @ (June 2007 - October 2009)
Regional Director, Desktop Services, Northeast Region @ (May 2001 - June 2007)
Field Manager, Desktop Services, New England Territory @ (May 1998 - May 2001)
Project Manager, Desktop Services @ (April 1997 - May 1998)
Information Systems Consultant @ (June 1996 - April 1997)
Cheryl Lopes Education
University of Massachusetts Dartmouth
Bachelor of Science (Human Resource Management)
2003-2010
Bristol Community College
Associates Degree (Computer Programming)
1982-1988
Cheryl Lopes Skills
Software Documentation
Process Improvement
Change Management
Management
Training
Call Center
Access
Technical Support
Human Resources
Call Centers
Customer Experience
Outsourcing
Customer Service
ITIL
Program Management
Cheryl Lopes Summary
Cheryl Lopes, based in Fairhaven, MA, US, is currently a Director, ITSM at Travelers. Cheryl Lopes brings experience from previous roles at Travelers. Cheryl Lopes holds a 2003 - 2010 Bachelor of Science in Human Resource Management @ University of Massachusetts Dartmouth. With a robust skill set that includes Software Documentation, Process Improvement, Change Management, Management, Training and more. Cheryl Lopes has 2 emails and 2 mobile phone numbers on RocketReach.
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