ITSM - Business Processes and Logical Process Modeling (2009)
2009 - 2009
CDI College, Ottawa Campus
Associate's certification (Associates Certification - in Project Management (2004))
2004 - 2005
Algonquin College of Applied Arts and Technology
Finance and Business
1989 - 1990
Philemon Wright High School
graduation certificate
1976 - 1980
Cheryl Hammond's Skills
IT Service Management
Project Planning
Software Lifecycle
Business Analysis
Requirements Analysis
ITIL
Business Process
Business Process Improvement
Requirements Gathering
SDLC
Cheryl Hammond's Summary
Cheryl Hammond, based in Ottawa, Ontario, Canada, is currently a Business Architect at Shared Services Canada | Services partagés Canada, bringing experience from previous roles at Shared Services Canada | Services partagés Canada, itSMF Canada and Health Canada | Santé Canada. Cheryl Hammond holds a 2010 - 2011 ITIL practitioner Certified in ITIL V3 Intermediate @ Loyalist College. With a robust skill set that includes IT Service Management, Project Planning, Software Lifecycle, Business Analysis, Requirements Analysis and more, Cheryl Hammond contributes valuable insights to the industry. Cheryl Hammond has 5 emails on RocketReach.