Cheryl Graham Email
Head of Customer Success @ Widgit
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Cheryl Graham Location
- Kenilworth, GB
Cheryl Graham Work
- Head of Customer Success @ (February 2024 - Present)
- Group Head of Service Desks @ (November 2022 - May 2024)
- Operations Manager @ (November 2020 - May 2024)
- Company Owner @ Vera Cocinas/ Kitchen Cucina (February 2006 - May 2011)
- Customer Liaison Officer @ (March 2000 - October 2003)
- Customer Service Desk Manager @ (May 2012 - November 2020)
- Housing Officer @ Newcastle City Council (September 1986 - March 2000)
Cheryl Graham Education
- Northumbria University
Public Administration (Public Administration)
1991-1993
Cheryl Graham Skills
- Culture Change
- High Level Of Accuracy
- Attention to Detail
- Customer Satisfaction (CSAT)
- Online Support
- Performance Metrics
- Business Process Improvement
- Interpersonal Skills
- Customer Engagement
- Analytical Skills
- Customer Management
- Service Delivery Management
- Customer Contact
- Operational Efficiency
- Team Motivation
- Coaching
- Business-to-Business (B2B)
- Software as a Service (SaaS)
- Relationship Building
- Flexible Approach
- Performance Reviews
- Customer-focused Service
- Communication
- Soft Skills
- Key Performance Indicators
- Customer Support
- People Management
- Teamwork
- Problem Solving
- Customer Service Management
- Management
- Customer Satisfaction
- Employee Training
- Training
- Team Management
- Customer Service
- Time Management
- Service Delivery
- Software Documentation
- Team Leadership
- Call Centers
- CRM
- Office Administration
- Office Management
- Negotiation
- Team Building
- Customer Experience
- Customer Relationship Management (CRM)
- Change Management
- Account Management
Cheryl Graham Summary
- Cheryl Graham, based in Kenilworth, GB, is currently a Head of Customer Success at Widgit. Cheryl Graham brings experience from previous roles at ParentPay, Vera Cocinas/ Kitchen Cucina and Northumberland County Council. Cheryl Graham holds a 1991 - 1993 Public Administration in Public Administration @ Northumbria University. With a robust skill set that includes Culture Change, High Level Of Accuracy, Attention to Detail, Customer Satisfaction (CSAT), Online Support and more. Cheryl Graham has 2 emails on RocketReach.
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