ITO Support Specialist (Service Desk Analyst contracted by Hewlett-Packard) @ Pomeroy
Cheryl D'Cruz's Education
Global Knowledge
Project Management, Leadership and Communication (Project Management, Leadership and Communications)
2018 - 2018
Canadian Management Centre
Improving your Managerial Effectivness
2017 - 2017
Canadian Managememt Centre
(Preparing for Leadership)
2016 - 2016
The Canadian Payroll Association
(Payroll Compliance Legislation)
2015 - 2015
Humber College
Technical Writing Certificate (Professional, Technical, Business, and Scientific Writing)
2013 - 2015
Canadian Management Centre
(Change Management at Every Level)
2013 - 2013
Global Knowledge
ITIL Foundation Certificate in IT Service Management (Information Technology)
2012 - 2012
Cheryl D'Cruz's Skills
Documentation
Analysis
Service Desk
Customer Service
Software Documentation
Vendor Management
Requirements Gathering
HP
SQL
Enterprise Software
Cheryl D'Cruz's Summary
Cheryl D'Cruz, based in Toronto, ON, CA, is currently a Senior Manager at Ontario Health, bringing experience from previous roles at Ontario Health, Health Shared Services Ontario/Services communs pour la santé Ontario and OACCAC (The Ontario Association of Community Care Access Centres). Cheryl D'Cruz holds a 2018 - 2018 Project Management, Leadership and Communication in Project Management, Leadership and Communications @ Global Knowledge. With a robust skill set that includes Documentation, Analysis, Service Desk, Customer Service, Software Documentation and more, Cheryl D'Cruz contributes valuable insights to the industry. Cheryl D'Cruz has 2 emails on RocketReach.