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Cheryl Burdick Location
Fremont, MI, US
Cheryl Burdick Work
2023 -now Director, Business Support Operations @
2016 -2023 Senior Manager, Contact Center Operations @
2008 -2016 Program Manager @
2005 -2008 Call Center Project Manager @
1991 -2005 Various positions @
Cheryl Burdick Education
Baker College Business and Corporate Services
N/A (Business Management)
Cheryl Burdick Skills
MS Project
Sales
PMO
Leadership
Customer Satisfaction
Program Management
Coaching
CTI
Product Management
Executive Management
Insurance
ACD
Project Planning
IT Strategy
Telecommunications
Strategic Planning
Project Management
Business Analysis
IVR
Team Management
Marketing
SaaS
Software Documentation
Contact Centers
Leadership Development
Process Improvement
Vendor Management
Management Consulting
Business Process Improvement
Management
Call Center
Business Intelligence
IT Management
Business Process
Analysis
BPO
Call Center Development
New Business Development
Customer Service
Customer Retention
PMP
Team Leadership
Telephony
Six Sigma
Training
Strategy
Workforce Management
Change Management
Integration
Call Centers
Customer Experience
Cheryl Burdick Summary
Cheryl Burdick, based in Fremont, MI, US, is currently a Director, Business Support Operations at Gerber Life Insurance Company. Cheryl Burdick brings experience from previous roles at Gerber Life Insurance Company. Cheryl Burdick holds a N/A in Business Management @ Baker College Business and Corporate Services. With a robust skill set that includes MS Project, Sales, PMO, Leadership, Customer Satisfaction and more. Cheryl Burdick has 2 emails and 2 mobile phone numbers on RocketReach.
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