2016 -now General Manager of Digital and Telemarketing Business Support Department @
2009 -2016 Operation Manager @
2007 -2009 Customer Service Manager @
2005 -2007 Power Seller Service Supervisor @
2003 -2005 Technical Support Supervisor @
Chen Jie Education
华东师范大学:East China Normal University
Master of Business Administration (MBA) (工商管理)
2013-2016
Chen Jie Skills
Insurance
Call Centers
Process Improvement
Risk Management
Customer Service
Vendor Management
Change Management
Management
Performance Management
Leadership
Business Process Improvement
Project Management
Budgets
Data Analysis
绩效管理
顾客服务
项目管理
供应商管理
管理人员
业务流程改进
经营策略
业务开发
人才管理
领导力
团队管理
变更管理
呼叫中心
联络中心
工艺改进
数据分析
Recruiting
Microsoft Excel
Chen Jie Summary
Chen Jie, based in China, is currently a General Manager of Digital and Telemarketing Business Support Department at Cigna & CMB Life Insurance Company Limited. Chen Jie brings experience from previous roles at 招商信诺人寿保险有限公司, Allianz Life, eBay and VXI Global Solutions, LLC. Chen Jie holds a 2013 - 2016 Master of Business Administration (MBA) in 工商管理 @ 华东师范大学:East China Normal University. With a robust skill set that includes Insurance, Call Centers, Process Improvement, Risk Management, Customer Service and more. Chen Jie has 2 emails on RocketReach.
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