Chen Email
Customer Success Manager @ CTI Resources
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Chen Location
- Kuala Lumpur, MY
Chen Work
- Customer Success Manager @ (August 2024 - Present)
- Business Unit Manager @ (March 2024 - July 2024)
- Head, Operations and Product @ (September 2023 - February 2024)
- Product Manager @ (March 2020 - August 2023)
- Head of E-Commerce and Fulfillment @ (December 2020 - December 2021)
- Project Manager, Organisational Transformation @ (November 2020 - March 2021)
- Regional Senior Analyst, Operations (Generalist) @ (October 2019 - February 2020)
- Regional Supply Chain Executive and Analyst @ (August 2017 - October 2019)
- Consulting Intern @ (April 2017 - June 2017)
- Food Service Crew @ (May 2016 - September 2016)
- People and Recruitment Intern @ (February 2016 - April 2016)
- Talent Intern @ (August 2015 - September 2015)
Chen Education
- HELP University
Bachelor of Economics (Hons) (Economics)
2012-2016
Chen Skills
- Analytical Skills
- Business Analysis
- Business Process Improvement
- Communication
- Cross border shipment
- Dashboard
- Decision-Making
- Emotional Intelligence
- Google Data Studio
- Leadership
- Lean Six Sigma
- Management
- Microsoft Excel
- Microsoft Office
- Operational Excellence
- PowerPoint
- Problem Solving
- Product Management
- Project Management
- Public Speaking
- Reporting & Analysis
- SAP
- SQL
- Strategic Planning
- Supply Chain Management
- Tableau
- Team Building
- Teamwork
Chen Summary
- Chen, based in Kuala Lumpur, MY, is currently a Customer Success Manager at CTI Resources. Chen brings experience from previous roles at YNY Technology Sdn Bhd and Pingspace Robotics. Chen holds a 2012 - 2016 Bachelor of Economics (Hons) in Economics @ HELP University. With a robust skill set that includes Analytical Skills, Business Analysis, Business Process Improvement, Communication, Cross border shipment and more.
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