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Chen Location
Fremont, CA, US
Chen Work
Sr. Technical Support Engineer @ (April 2019 - Present)
Tier 3 Lead Technical Support Engineer @ (July 2015 - February 2019)
Production support engineer @ (August 2012 - January 2015)
Escalation technical support engineer @ (June 2008 - January 2011)
Senior technical support engineer @ (December 2006 - February 2008)
Technical support engineer @ (May 1999 - August 2006)
Chen Education
San Jose State University
Master (Computer Information System Engineering)
1997-1999
Chen Skills
Technical Support
Unix
SQL
Software Development
Databases
Microsoft SQL Server
Linux
Java
XML
Networking
Oracle
IBM informix database
Research
Email
Analytical Skill
Software
Support
Analysis
Production Support
Chen Summary
Chen, based in Fremont, CA, US, is currently a Sr. Technical Support Engineer at ThreatMetrix. Chen brings experience from previous roles at Selligent Marketing Cloud, Performant Financial Corporation, Lyris Technologies and Nuance Communications. Chen holds a 1997 - 1999 Master in Computer Information System Engineering @ San Jose State University. With a robust skill set that includes Technical Support, Unix, SQL, Software Development, Databases and more. Chen has 2 emails and 2 mobile phone numbers on RocketReach.
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