Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every channel. Trusted by 350+ global clients, Chat360 enables businesses to automate workflows, qualify leads, drive conversions, and provide always-on support without adding operational complexity. From WhatsApp and web to social platforms, Chat360 delivers enterprise-grade engagement across every customer touchpoint. With Voice360, we extend that omnichannel promise to voice by deploying human-like AI voice agents that answer calls, resolve queries, and engage customers in 135+ languages, with cultural nuance and brand-aligned precision. The impact is measurable - 78% uplift in CSAT, 85% fewer escalations to human agents, with decrease in resolution time. As a trusted Meta Partner and Microsoft Partner, Chat360 is where intelligent automation meets real business growth. Sign up now- https://www.chat360.io/contact-us
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Shivam Verma is the Co-founder and CTO of Chat360.
100 people are employed at Chat360.
Chat360 is based in Pune, Maharashtra.