Chastity Percell Email & Phone Number
Manager, Customer Growth and Retention @ Switchbit
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Chastity Percell Location
- New York, NY, US
Chastity Percell Work
- Manager, Customer Growth and Retention @ (April 2026 - Present)
- Customer Success and Renewals Lead @ (December 2023 - Present)
- Sr. Manager, Account and Renewal Management (Global) @ (February 2021 - December 2023)
- Manager, Customer Success Management (East Region) @ (May 2020 - February 2021)
- Customer Success Manager @ (February 2019 - May 2020)
- Customer Engagement and Advocacy - Customer Success @ (March 2018 - February 2019)
- Customer Success Manager @ (September 2015 - March 2018)
- Customer Success Manager @ STEALTHbits Technologies (August 2013 - September 2015)
- Enterprise Software Account Manager @ (October 2012 - September 2013)
- Account Manager @ (October 2010 - October 2012)
Chastity Percell Education
- Harvard Business School Online
Other/ Certificate in Management Essentials
2020-2020 - Monmouth University
Bachelors of Science (Business Administration with a Concentration in Marketing)
2006-2010
Chastity Percell Skills
- Account Management
- Analytical Skills
- Business Development
- Client Retention Programs
- Contract Negotiation
- Cross-Selling
- Cross-functional Coordination
- Customer Advocacy
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Value
- Data Analytics
- Data Privacy
- Enterprise Software
- Forecasting
- Growth Strategies
- Ketch
- Key Performance Indicators
- Leadership
- MEDDIC Sales Methodology
- Management
- Negotiation
- Performance Oriented
- Post-Sales
- Presentation Skills
- Product Adoption
- Product Road Mapping
- Project Management
- Relationship Development
- Renewals
- Retention Strategies
- Revenue Cycle Management
- SaaS
- Sales
- Sales Leadership
- Sales Processes
- Salesforce.com
- Software as a Service (SaaS)
- Stakeholder Engagement
- Stakeholder Mapping
- Start-ups
- Strategic Planning
- Strategic Thinking
- Strategy
- Subscriptions
- Team Building
- Team Leadership
- Team Management
- Voice of the Customer
- Relationship Management
- Customer Relations
- Technical Product Training
- Customer Engagement
- Customer Care
- Sales Process
- Customer Support
- Marketing
- Client Relations Skills
- Solution Selling
- Social Media
- Sales Operations
- Microsoft Office
- Training
- Federal Government
- Microsoft Technologies
- B2B
- Public Sector
- Web Presentations
- Federal Sales
- Presentations
- Partner Management
- Cloud Applications
- International Sales
- Consulting
- Sales Management
- Professional Services
- Sales Presentations
- CRM
- Customer Reference
- Customer Insight
- Long-term Customer Relationships
- Customer Facing Roles
- Long Term Customer Relationships
- Technical Product
- Start Ups
- Long Term Customer
- XML
- Cloud Computing
- SQL
- Microsoft Excel
- Research
- Business to Business B2b
- Business to Business
Chastity Percell Summary
- Chastity Percell, based in New York, NY, US, is currently a Manager, Customer Growth and Retention at Ketch. Chastity Percell brings experience from previous roles at Ketch and Alation. Chastity Percell holds a 2020 - 2020 Other/ Certificate in Management Essentials @ Harvard Business School Online. With a robust skill set that includes Account Management, Analytical Skills, Business Development, Client Retention Programs, Contract Negotiation and more. Chastity Percell has 1 emails and 1 mobile phone numbers on RocketReach.
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