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Chase Black Location
Blanca, CO, US
Chase Black Work
Tech Support @ (March 2025 - Present)
Technical Support Engineer @ (May 2023 - February 2025)
Technical Client Support Associate @ (September 2021 - May 2023)
Customer Operations Specialist II @ (April 2021 - September 2021)
Customer Support Lead @ (April 2019 - March 2021)
Customer Support Level 2 @ (September 2018 - April 2019)
Customer Support Specialist @ (January 2018 - September 2018)
Account Representative @ (July 2017 - December 2017)
Call Center Representative @ (March 2014 - July 2017)
Temporary Associate @ (August 2012 - March 2015)
Verification Specialist @ (December 2012 - March 2014)
Chase Black Education
Senior High School
HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
2010-2012
Trinidad State College
Nursing
2025
Chase Black Skills
8x8 VoIP Phone Services
Account Management
Analytic Problem Solving
Analytical Skills
Api integrations
Application Support
Attention to Detail
B2B Marketing
B2C
Basic Life Support (BLS)
Business-to-Business (B2B)
Certified Nursing Assistant (CNA)
Coaching
Communication
Communication Training
Computer Science
Conflict Resolution
Confluence
Creative Problem Solving
Customer Communication
Customer Engagement
Customer Experience
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Success
Customer Support
Data Entry
Databases
Datadog
Deadline Oriented
Decision-Making
Engineering Support
Escalation Resolution
Federal & State Regulations
Git
HTML
Interpersonal Skills
Inventory Management
JavaScript
Jira
Jira Service Desk
Key Performance Indicators
Launch Support
Leadership
Linux
Management
Manual Testing
Microsoft Office
Mobile Testing
Multiple Projects Simultaneously
Networking
Object-Oriented Programming (OOP)
Operating Systems
Oral Communication
Order Processing
Partner Relationship Management
Personal Development
Phone Etiquette
Point of Sale (POS) Systems
PostgreSQL
Postman
Presentation Skills
Problem Solving
Product Demonstration
Product Support
Project Management
REST APIs
Reliability
Ruby
SMB
SQL
Sales
Salesforce.com
Skill Development
Soft Skills
Software Implementation
Software Integration
Software Support
Software Testing
Solution Implementation
TablePlus
Talkdesk
Team Leadership
Technical Documentation
Technical Support
Ticketing Systems
Time Management
Time oriented
Training
Training & Development
Troubleshooting
Video over IP
Visual studio code
Workday
Workload Prioritization
Written Communication
Chase Black Summary
Chase Black, based in Blanca, CO, US, is currently a Tech Support at FormAssembly. Chase Black brings experience from previous roles at GHOST MANAGEMENT GROUP, LLC and Houzz. Chase Black holds a 2010 - 2012 HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES @ Senior High School. With a robust skill set that includes 8x8 VoIP Phone Services, Account Management, Analytic Problem Solving, Analytical Skills, Api integrations and more. Chase Black has 2 emails and 1 mobile phone numbers on RocketReach.
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