Charlotte Baker Email
Resource Planning Manager @ Pure Collection
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Charlotte Baker Location
- York, GB
Charlotte Baker Work
- Resource Planning Manager @ (March 2013 - Present)
- Resource Planner @ (January 2011 - March 2013)
- Service Delivery Co Ordinator @ Direct Line (August 2008 - January 2011)
- Recruitment Officer @ Direct Line (October 2006 - August 2008)
Charlotte Baker Education
- York College of Further and Higher Education
BTEC ND in Performance Arts (Drama/Theatre Arts and Stagecraft)
1998-2000 - Selby High School
10 GCSE's
1993-1998
Charlotte Baker Skills
- Skilled Call Centre Forecaster
- Proficiant in Qmax and Citrix E- Workforce Systems
- Confident Communicator
- Erlang Knowledge
- Future Forcecast and Trend Expertise
- Adobe Acrobat
- Excel Forecasting
- Real - Time Adherance Experiance
- Social Media Aware
- Planning Forum Member
- Forward Planning
- Attention To Detail
- Lean Managment Experiance
- Proven Forecasting within 5%
- Scenario Planning
- Scenario Analysis
- Microsoft Office
- Call Center
- Management
- Call Centers
- Proficiant in Qmax and Citrix E- Workforce Systems
- Proven Forecasting within 5%
- Real
- Sales
- Time Adherance Experiance
- Customer Service
- Proficiant in Qmax and Citrix E Workforce Systems
- Sourcing
- Interviews
- Leadership
- Proven Forecasting
- Within 5%
- Proficiant In Qmax And Citrix
- E Workforce Systems
Charlotte Baker Summary
- Charlotte Baker, based in York, GB, is currently a Resource Planning Manager at Pure Collection. Charlotte Baker brings experience from previous roles at CPP Group plc and Direct Line. Charlotte Baker holds a 1998 - 2000 BTEC ND in Performance Arts in Drama/Theatre Arts and Stagecraft @ York College of Further and Higher Education. With a robust skill set that includes Skilled Call Centre Forecaster, Proficiant in Qmax and Citrix E- Workforce Systems, Confident Communicator, Erlang Knowledge, Future Forcecast and Trend Expertise and more. Charlotte Baker has 1 emails on RocketReach.
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