Charlie Sutton Email & Phone Number
Communications Platform Manager - CX Accelerator @ Ford Motor Company
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Charlie Sutton Location
- Detroit, MI, US
Charlie Sutton Work
- 2019 -now Communications Platform Manager - CX Accelerator @
- 2017 -2019 Global Express Serice Manager @
- 2011 -2017 Global Warranty Process Manager @
- 2007 -2011 Dealer Relations Manager - Warranty Parts Analysis Center @
- 2006 -2007 Car Product Strategy Manager @
- 2003 -2006 Fixed Operations Training Manager @
- 2000 -2003 National Service Process Manager @
- 1997 -2000 Electrical and Maintenance Repair Product Planner @
- 1995 -1997 Customer Service Zone Manager @
- 1993 -1995 Owner Relations Representative @
Charlie Sutton Education
- Michigan State University
B.S. Engineering Applied Sciences/Marketing
Charlie Sutton Skills
- Technology Management
- Resource Management
- Knowledge Sharing
- Global Teams
- Customer-Focused Selling
- Customer Success
- Business Relationship Management
- Workload Prioritization
- Organizational Initiatives
- Incident Management
- Embraces Change
- Team Performance
- Voice of the Customer
- Presentations
- Client Services
- Communication
- Software Development Life Cycle (SDLC)
- Product Road Mapping
- Six Sigma
- Customer Satisfaction
- Fixed Operations
- Automotive
- Auditing
- Process Improvement
- Problem Solving
- Microsoft Excel
- Operations Management
- Forecasting
- Automobile
- Vehicles
- Cross-functional Team Leadership
- Strategic Planning
- Business Process Improvement
- Program Management
- New Business Development
- Leadership
- Product Development
- Strategy
- Training
- Analysis
- Sales
- Purchasing
- Parts
- Pricing
- Marketing
- Dealers
- Warranty
- Product Management
- Retail
- Continuous Improvement
- Profit
- Customer Service
- Finance
- Automotive Aftermarket
- Sales Operations
- Competitive Analysis
- Customer Retention
- Business Planning
- Sales Process
- Sales Management
- P&L Management
- Team Building
- Negotiation
- Management
- CRM
- Professional DJ
Charlie Sutton Summary
- Charlie Sutton, based in Detroit, MI, US, is currently a Communications Platform Manager - CX Accelerator at Ford Motor Company. Charlie Sutton brings experience from previous roles at Ford Motor Company. Charlie Sutton holds a B.S. Engineering Applied Sciences/Marketing @ Michigan State University. With a robust skill set that includes Technology Management, Resource Management, Knowledge Sharing, Global Teams, Customer-Focused Selling and more. Charlie Sutton has 3 emails and 3 mobile phone numbers on RocketReach.
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