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Charley Joy Location
Dubai, AE
Charley Joy Work
Regional Head of Workspace- End User Services - Chief Technology Office - MENA and Turkey @ (September 2016 - Present)
Senior Specialist - Regional Technical Services and Projects,Branch Technology, IT Operations. @ (January 2009 - August 2016)
Client Delivery and Support Team Lead - Support Operations - I.T. @ (January 2007 - January 2009)
Charley Joy Education
Manipal Academy of Higher Education, Academic City, Dubai, U.A.E.
Masters in Business Administration. (Majored in Finance)
2005-2008
Sathyabama University
Bachelors in Technology (Majors-I.T.) (Information Technology.)
2001-2005
New indian model school
Charley Joy Skills
IDS
Correlation
Service Delivery
PMO
Requirements Analysis
IT Operations
Service Management
Integration
Program Management
Software Design
Strategy
IT Management
Vendor Management
Infrastructure
Change Management
Software Packaging
IT Service Management
Service Desk
PMI
Incident Management
SCCM
Business Process Improvement
Project Delivery
Troubleshooting
Sla
Windows Server
MENA
Functional Testing
PMP
ITIL
Information Technology
Project Planning
Analytical Skill
Requirements Gathering
Higher Education
Management
IT Strategy
Security
Project Management
Regression Testing
Information Security
Software Distribution
Analysis
Business Analysis
Charley Joy Summary
Charley Joy, based in Dubai, AE, is currently a Regional Head of Workspace- End User Services - Chief Technology Office - MENA and Turkey at HSBC Middle East Ltd.. Charley Joy brings experience from previous roles at HSBC Middle East Ltd.. Charley Joy holds a 2005 - 2008 Masters in Business Administration. in Majored in Finance @ Manipal Academy of Higher Education, Academic City, Dubai, U.A.E.. With a robust skill set that includes IDS, Correlation, Service Delivery, PMO, Requirements Analysis and more. Charley Joy has 2 emails on RocketReach.
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