Executive Escalations Manager @ (March 2024 - March 2026)
Omni-Channel Service Manager @ (September 2023 - March 2024)
Assistant Omni-Channel Service Manager @ (January 2023 - September 2023)
Assistant Helpdesk Manager @ (July 2022 - January 2023)
Helpdesk and Retentions Advisor @ (July 2021 - July 2022)
Renewals Specialist @ Utility Point (August 2020 - July 2021)
Sales Executive @ Utility Point (June 2020 - August 2020)
Sales Executive @ iSupplyEnergy (October 2019 - June 2020)
Charley Case Education
Bournemouth University
Bachelor of Science - BS (Anthropology)
2016-2019
Charley Case Skills
Continuous Improvement
Customer Retention
Customer Service
Escalations Management
General Data Protection Regulation (GDPR)
ISO Standards
Microsoft Office
Quality Assurance
Sales
Teamwork
Charley Case Summary
Charley Case, based in Bournemouth, GB, is currently a Customer Excellence Manager at Zest.. Charley Case brings experience from previous roles at Zest.. Charley Case holds a 2016 - 2019 Bachelor of Science - BS in Anthropology @ Bournemouth University. With a robust skill set that includes Continuous Improvement, Customer Retention, Customer Service, Escalations Management, General Data Protection Regulation (GDPR) and more. Charley Case has 1 emails on RocketReach.
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