Charles Wilcox Email & Phone Number
System Administrator @ Ball Corporation
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Charles Wilcox Location
- Nanticoke, PA, US
Charles Wilcox Work
- 2022 -now System Administrator @
- 2020 -2021 Information Technology Consultant @
- 2017 -2019 Customer Experience Supervisor @
- 2014 -2017 IT Helpdesk Manager, AH Major Accounts @
- 2014 -2015 IT Helpdesk Supervisor, Major Accounts @
- 2014 -2015 IT Helpdesk Analyst Level 2 @
- 2012 -2014 IT Helpdesk Analyst Level 1 @
- 2007 -2010 recruiter's assistant and field artillery @
Charles Wilcox Education
- Bloomsburg University of Pennsylvania
Philosophy
- Luzerne County Community College
Charles Wilcox Skills
- Help Desk Support
- Active Directory
- Technical Support
- Troubleshooting
- Windows 7
- Windows XP
- Windows Server
- Computer Hardware
- Servers
- IT Service Management
- Laptops
- Networking
- Call Centers
- Software Documentation
- Customer Service
- Windows
- Leadership
- Software Installation
- Customer Satisfaction
- Team Leadership
- Salesforce.com
- Training
- Microsoft Exchange
- System Administration
- Customer Relationship Management (CRM)
- Management
- Microsoft Office
- Project Management
- Business Process Improvement
- Customer Relationship Management
- Team Building
- Team Management
- Operations Management
- Service Delivery
- Citrix
- ServiceNow
- Queue Management
- Employee Training
- IT Operations
- Training and Development
- IT Management
- Remote Troubleshooting
- Analytical Skills
- Organizational Leadership
- Interpersonal Skills
- Problem Analysis
- Talent Management
- Change Management
- Career Development Coaching
- Coaching
- ITIL
Charles Wilcox Summary
- Charles Wilcox, based in Nanticoke, PA, US, is currently a System Administrator at Ball Corporation. Charles Wilcox brings experience from previous roles at Kforce Inc, Stericycle, C3i Solutions and C3i Healthcare Connections, a Division of Telerx. Charles Wilcox holds a Philosophy @ Bloomsburg University of Pennsylvania. With a robust skill set that includes Help Desk Support, Active Directory, Technical Support, Troubleshooting, Windows 7 and more. Charles Wilcox has 3 emails and 3 mobile phone numbers on RocketReach.
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