Charles Watson Email & Phone Number
Vice President Vendor Operations and Workforce Management, Frontier (A Verizon Company) @ Verizon
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Charles Watson Location
- Phoenix, AZ, US
Charles Watson Work
- Vice President Vendor Operations and Workforce Management, Frontier (A Verizon Company) @ (August 2023 - Present)
- Head of Partner Operations and Workforce Management @ (December 2021 - August 2023)
- Head of Global Business Performance @ (January 2017 - January 2021)
- Vice President, Global Workforce Management and Analysis @ (January 2014 - January 2016)
- Vice President, Operations Planning and Analysis @ (January 2012 - January 2014)
- Executive Director, Workforce Planning @ (January 2011 - January 2012)
- Senior Director, Global Workforce Management @ (January 2006 - January 2011)
- Director, Capacity and Resource Management @ (January 2001 - January 2006)
Charles Watson Education
- University of Phoenix
Bachelor of Science - BS (Business Administration and Management, General)
- University of Phoenix
Master of Business Administration - MBA
Charles Watson Skills
- Business Operations
- Data Governance
- Cross-functional Team Leadership
- Contact Management
- Consultations
- Operations
- Team Leadership
- Outsourcing Management
- Customer Service
- Workforce Management
- Call Centers
- Outsourcing
- BPO
- Workforce Planning
- Forecasting
- Business Process Improvement
- Strategy
- Strategic Planning
- Project Management
- Performance Management
- Management
- Process Improvement
- Analysis
- Vendor Management
- Call Center
- Finance
- Human Resources
- Performance Reporting
- Budgets
- Business Planning
- Business Strategy
- P&L Management
- Change Management
- Offshoring
- Capacity Planning
- Six Sigma
- ERP
- Resource Management
- Financial Analysis
- Project Planning
- Matrix Management
- Enterprise Software
- International Business
- Corporate Finance
- Shared Services
- Workforce Optimization
- Leadership
- Program Management
- CRM
- Customer Experience
- Business Analysis
- Customer Satisfaction
- Consulting
- Team Building
- Analytics
- Operations Management
- Training
- Team Management
- Technology
- Planning
- Cross Functional Team
- Business Process
- Cross Functional Team Leadership
Charles Watson Summary
- Charles Watson, based in Phoenix, AZ, US, is currently a Vice President Vendor Operations and Workforce Management, Frontier (A Verizon Company) at Verizon. Charles Watson brings experience from previous roles at StockX, eBay, American Express Global Business Travel and UnitedHealth Group. Charles Watson holds a Bachelor of Science - BS in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Business Operations, Data Governance, Cross-functional Team Leadership, Contact Management, Consultations and more. Charles Watson has 4 emails and 2 mobile phone numbers on RocketReach.
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