Charles Watson Email & Phone Number
Vice President Vendor Operations and Workforce Management, Frontier (A Verizon Company) @ Verizon
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Charles Watson Location
- Phoenix, AZ, US
Charles Watson Work
- 2023 -now Vice President Vendor Operations and Workforce Management, Frontier (A Verizon Company) @
- 2021 -2023 Head of Partner Operations and Workforce Management @
- 2017 -2021 Head of Global Business Performance @
- 2014 -2016 Vice President, Global Workforce Management and Analysis @
- 2012 -2014 Vice President, Operations Planning and Analysis @
- 2011 -2012 Executive Director, Workforce Planning @
- 2006 -2011 Senior Director, Global Workforce Management @
- 2001 -2006 Director, Capacity and Resource Management @
Charles Watson Education
- University of Phoenix
Bachelor of Science - BS (Business Administration and Management, General)
- University of Phoenix
Master of Business Administration - MBA
Charles Watson Skills
- Business Operations
- Data Governance
- Cross-functional Team Leadership
- Contact Management
- Consultations
- Operations
- Team Leadership
- Outsourcing Management
- Customer Service
- Workforce Management
- Call Centers
- Outsourcing
- BPO
- Workforce Planning
- Forecasting
- Business Process Improvement
- Strategy
- Strategic Planning
- Project Management
- Performance Management
- Management
- Process Improvement
- Analysis
- Vendor Management
- Call Center
- Finance
- Human Resources
- Performance Reporting
- Budgets
- Business Planning
- Business Strategy
- P&L Management
- Change Management
- Offshoring
- Capacity Planning
- Six Sigma
- ERP
- Resource Management
- Financial Analysis
- Project Planning
- Matrix Management
- Enterprise Software
- International Business
- Corporate Finance
- Shared Services
- Workforce Optimization
- Leadership
- Program Management
- CRM
- Customer Experience
- Business Analysis
- Customer Satisfaction
- Consulting
- Team Building
- Analytics
- Operations Management
- Training
- Team Management
- Technology
- Planning
- Cross Functional Team
- Business Process
- Cross Functional Team Leadership
Charles Watson Summary
- Charles Watson, based in Phoenix, AZ, US, is currently a Vice President Vendor Operations and Workforce Management, Frontier (A Verizon Company) at Verizon. Charles Watson brings experience from previous roles at StockX, eBay, American Express Global Business Travel and UnitedHealth Group. Charles Watson holds a Bachelor of Science - BS in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Business Operations, Data Governance, Cross-functional Team Leadership, Contact Management, Consultations and more. Charles Watson has 5 emails and 2 mobile phone numbers on RocketReach.
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