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Charles Thompson Location
Rochester, NY, US
Charles Thompson Work
Vice President, People and Operations @ (January 2026 - Present)
Vice President Human Resources @ (July 2025 - January 2026)
Associate Vice President HR I HR Business Partner @ (October 2023 - July 2025)
Sr. Director, Global HR Transformation and Execution @ (September 2022 - November 2023)
Geo Director Human Resources @ (October 2020 - September 2022)
Americas-Head of Employee Retention @ (December 2004 - October 2016)
Sr. Human Resource Manager @ (November 2016 - October 2020)
Owner @ The Humble Gents (December 2017 - November 2020)
Owner @ Beyond Strength Inc. (January 2012 - January 2016)
Assistant GM and General Manager @ (January 2001 - November 2004)
Assistant Banquet Manager @ Four Points by Sheraton (January 1997 - December 2001)
Charles Thompson Education
Monroe Community College
(Environmental Science)
1994-1996
EJ Wilson
General (General-High School)
1990-1994
Charles Thompson Skills
Six Sigma
Leadership
Customer Satisfaction
Operations Management
Call Center
Team Management
Process Improvement
Customer Service
BPO
Training
Team Building
Account Management
Transition Management
Employee Training
Management
Call Centers
Coaching
Business Development
Sales Operations
Leadership Development
Sales
Human Resources
Recruiting
Time Management
Outsourcing
Forecasting
Service Delivery
Business Process Improvement
Vendor Management
Performance Management
Workforce Management
Sales Management
Business Analysis
Employee Engagement
Telecommunications
Strategic Planning
Analysis
Team Leadership
Business Process Outsourcing (BPO)
Contact Centers
Public Speaking
Agile Project Management
Nonprofit Management
Communication
Offshoring
Business Process Outsourcing Bpo
Product Management
Executive Leadership
Decision Making
Small Business Management
Business Strategy
Public Relations
CPT
Business Process Outsourcing
Charles Thompson Summary
Charles Thompson, based in Rochester, NY, US, is currently a Vice President, People and Operations at SimuTech Group. Charles Thompson brings experience from previous roles at SimuTech Group and Sutherland. Charles Thompson holds a 1994 - 1996 Monroe Community College. With a robust skill set that includes Six Sigma, Leadership, Customer Satisfaction, Operations Management, Call Center and more. Charles Thompson has 4 emails and 5 mobile phone numbers on RocketReach.
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