2026 -now Senior Vice President - Sales Operations @
2024 -2026 Regional Vice President - Sales Operations @
2022 -2024 Vice President, Sales and Marketing @
2020 -2022 Vice President, Used Car Business @
2016 -2020 Vice President, Western Region @
2015 -2016 Department Head, Sales and Marketing @
2012 -2015 Department Head, Customer Experience @
2011 -2011 Department Head, Customer Relations @
2008 -2011 Aftersales and Engineering Systems Manager @
2001 -2007 Dealer Systems Manager @
1995 -2001 Systems Development Leader @
1992 -1995 Information Technology Manager @
1988 -1992 Systems Analyst @
Charles Silva Education
Rutgers Business School
Master of Business Administration (MBA) (Finance and Economics)
1997-2001
New Jersey Institute of Technology
Master of Science (MS) (Computer Science)
1990-1991
New Jersey Institute of Technology
Bachelor of Science (BS) (Computer Science)
1986-1990
Charles Silva Skills
Customer Satisfaction
Automotive
Customer Retention
Vehicles
Process Improvement
Sales Management
Team Building
Automobile
Customer Service
New Business Development
Negotiation
Retail
Sales
Strategic Planning
Management
Microsoft Office
Program Management
Inventory Management
Sales Process
Leadership
Marketing Strategy
Profit
Sales Operations
Product Development
Business Planning
Marketing
Forecasting
Automotive Aftermarket
Services
Technology
Charles Silva Summary
Charles Silva, based in New York, NY, US, is currently a Senior Vice President - Sales Operations at Holman. Charles Silva brings experience from previous roles at Holman and BMW Group Financial Services. Charles Silva holds a 1997 - 2001 Master of Business Administration (MBA) in Finance and Economics @ Rutgers Business School. With a robust skill set that includes Customer Satisfaction, Automotive, Customer Retention, Vehicles, Process Improvement and more. Charles Silva has 2 emails and 3 mobile phone numbers on RocketReach.
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