Charles Shen Email & Phone Number
APJ Senior Customer Success Specialist, Applied AI Solutions - Agentic WorkSpaces @ Amazon Web Services (AWS)
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Charles Shen Location
- Singapore
Charles Shen Work
- APJ Senior Customer Success Specialist, Applied AI Solutions - Agentic WorkSpaces @ (December 2025 - Present)
- Senior Cloud Architect @ (September 2022 - December 2025)
- Senior Manager, Cloud, Infrastructure and Operations @ (January 2021 - January 2021)
- Assistant Vice President, Cloud Infrastructure @ (January 2019 - January 2021)
- Head Of Infrastructure @ (January 2017 - January 2019)
- Senior Manager @ (January 2016 - January 2017)
- Senior IT Manager, GDCO and GSO @ (January 2009 - January 2016)
- Manager - Infrastructure Services (Asia Pacific) @ (January 2003 - January 2009)
Charles Shen Education
- Nanyang Technological University Singapore
Master of Science (MSc) (Knowledge Management)
2005-2007 - Hunan University
Bachelor of Engineering (B.Eng.)
1989-1993
Charles Shen Skills
- AWS Cloud Migration
- Amazon Web Services (AWS)
- Analytical Skills
- Business Continuity Planning
- Business Intelligence
- Business Process Improvement
- Cloud Applications
- Cloud Computing
- Cloud Computing IaaS
- Cloud Security
- Cloud Storage
- Communication
- Critical Infrastructure
- Cross-functional Team Leadership
- Data Center
- Data Center Infrastructure
- Desktop Virtualization
- Digital Transformation
- Disaster Recovery
- ERP
- Enterprise Resource Planning (ERP)
- Gen AI
- Hybrid Cloud
- IT Infrastructure Design
- IT Infrastructure Management
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- Information Technology
- Infrastructure as code (IaC)
- Integration
- Key Performance Indicators
- Leadership
- Management
- Mentoring
- Microservices
- Microsoft Azure
- Microsoft Operating Systems
- Migration Projects
- Modernization
- PMP
- Private Clouds
- Process Engineering
- Process Improvement
- Program Management
- Project Management
- Project Management Office (PMO)
- Project Portfolio Management
- Risk Assessment
- SAP
- Serverless Computing
- Six Sigma
- Solution Architecture
- Strategic Planning
- Team Leadership
- Training Plans
- Vendor Management
- Business Analysis
- Cross Functional Team Leadership
- Testing
- Enterprise Resource Planning
- Virtualization
- Nutanix
- Amazon Web Services
- Google Cloud Platform
Charles Shen Summary
- Charles Shen, based in Singapore, is currently a APJ Senior Customer Success Specialist, Applied AI Solutions - Agentic WorkSpaces at Amazon Web Services (AWS). Charles Shen brings experience from previous roles at Amazon Web Services (AWS), International SOS, Certis and Sembcorp Industries Ltd. Charles Shen holds a 2005 - 2007 Master of Science (MSc) in Knowledge Management @ Nanyang Technological University Singapore. With a robust skill set that includes AWS Cloud Migration, Amazon Web Services (AWS), Analytical Skills, Business Continuity Planning, Business Intelligence and more. Charles Shen has 2 emails and 2 mobile phone numbers on RocketReach.
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