Director Network Operations and Support @ (April 2019 - October 2023)
Operations Services Manager @ Century Link Communications (April 2016 - April 2019)
Senior Operations Services Manager @ (March 2016 - April 2019)
Senior Client Account Manager @ One Source Networks (June 2015 - April 2016)
Operations Services Manager @ (January 2007 - June 2015)
Charles Ray Education
Lewisville High School 1986-1991
Charles Ray Skills
Telecommunications
Call Center
Troubleshooting
Customer Relations
Managed Services
Process Improvement
MPLS
Colocation
Network Operations
Account Management
Fiber Optics
Private Line
Team Building
Computer Network Operations
Co-location
T1
Call Centers
Ethernet
Telephony
Wireless
Cisco Technologies
Customer Satisfaction
Customer Service
Data Center
VoIP
Cloud Computing
Vendor Management
DWDM
Network Design
Networking
IP
CRM
WAN
Leadership
Management
Software Documentation
SIP
Enterprise Software
Strategy
Project Management
Service Delivery
Solution Selling
Network Engineering
Business Process
SIP Trunking
Switches
BGP
Unified Communications
ATM networks
Provisioning
Co Location
Charles Ray Summary
Charles Ray, based in San Marcos, TX, US, is currently a Enterprise Support - POC Backhaul at SpaceX. Charles Ray brings experience from previous roles at Self Employed, Globalgig, Century Link Communications and CenturyLink. Charles Ray holds a 1986 - 1991 Lewisville High School. With a robust skill set that includes Telecommunications, Call Center, Troubleshooting, Customer Relations, Managed Services and more. Charles Ray has 3 emails and 4 mobile phone numbers on RocketReach.
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