Charles Oakes Email & Phone Number
Senior Director of Operations @ Sparklight
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Charles Oakes Location
- Gulfport, MS, US
Charles Oakes Work
- Senior Director of Operations @ (June 2024 - Present)
- Division Vice President @ (July 2022 - June 2024)
- General Manager @ (July 2019 - July 2022)
- General Manager @ (June 2013 - July 2022)
- Customer Service Manager @ (November 2010 - June 2013)
- Internet Business Manager @ (January 2001 - November 2010)
Charles Oakes Education
- University of Arkansas
Master of Science Engineering - MSOM (Operations Management and Supervision)
- University of Arkansas
Graduate Certificate (Project Management)
- University of Arkansas
Bachelor of Science - Education (Human Resources Workforce Development)
- Texarkana College
- Genoa Central High School
Charles Oakes Skills
- Call Centers
- Telecommunications
- Customer Experience
- VoIP
- Customer Satisfaction
- Customer Retention
- Troubleshooting
- Wireless
- Technical Support
- Customer Service
- IP
- Workforce Management
- Broadband
- Process Improvement
- Team Leadership
- Team Building
- Management
- Strategic Planning
- Leadership
- Voice over IP (VoIP)
- Wireless Technologies
- Organizational Change Management
- Executive Leadership
- Agile Project Management
- Jira
- Scrum
- Agile Methodologies
- Executive Development
- Marketing Strategy
- Sales Management
Charles Oakes Summary
- Charles Oakes, based in Gulfport, MS, US, is currently a Senior Director of Operations at Sparklight. Charles Oakes brings experience from previous roles at Sparklight and Cable ONE. Charles Oakes holds a Master of Science Engineering - MSOM in Operations Management and Supervision @ University of Arkansas. With a robust skill set that includes Call Centers, Telecommunications, Customer Experience, VoIP, Customer Satisfaction and more. Charles Oakes has 4 emails and 5 mobile phone numbers on RocketReach.
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