Master of Science Engineering - MSOM (Operations Management)
University of Arkansas
Graduate Certificate (Project Management)
University of Arkansas
Bachelor of Science - Education (Human Resources Workforce Development)
Texarkana College
Genoa Central High School
1992 - 1996
Charles Oakes's Skills
Call Centers
Telecommunications
Customer Experience
VoIP
Customer Satisfaction
Customer Retention
Troubleshooting
Wireless
Technical Support
Customer Service
Charles Oakes's Summary
Charles Oakes, based in Gulfport, MS, US, is currently a Division Vice President at Sparklight, bringing experience from previous roles at Sparklight and Cable ONE. Charles Oakes holds a Master of Science Engineering - MSOM in Operations Management @ University of Arkansas. With a robust skill set that includes Call Centers, Telecommunications, Customer Experience, VoIP, Customer Satisfaction and more, Charles Oakes contributes valuable insights to the industry. Charles Oakes has 4 emails and 1 mobile phone number on RocketReach.