Charles McLaughlin Email & Phone Number
SVP, Subscriber Experience @ Biller Genie
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Charles McLaughlin Location
- Belfast, GB
Charles McLaughlin Work
- SVP, Subscriber Experience @ (October 2026 - Present)
- Chief Operating Officer @ 1-Experience Group Ltd (April 2026 - Present)
- Vice President, Global Support @ (January 2020 - Present)
Charles McLaughlin Education
- Carndonagh Community School 1990-1995
Charles McLaughlin Skills
- Account Management
- Business Development
- Business Process
- Business Process Improvement
- Business Strategy
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Continuous Improvement
- Customer Experience
- Customer Relations
- Customer Satisfaction
- Customer Service
- E-commerce
- Global Customer Support Strategy Phone and Omnichannel Support Optimization Customer Experience (CX) Transformation AI and Automation in Customer Operations Operational Excellence Leadership Development BPO Vendor Management Data-Driven Decision Making
- Leadership
- Management
- Negotiation
- Net Promoter Score
- New Business Development
- Online Retail
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Procurement
- Retail
- Sales
- Service Delivery
- Team Building
- Team Leadership
- Team Management
- Time Management
- Training
- E Commerce
- Microsoft Excel
- Research
Charles McLaughlin Summary
- Charles McLaughlin, based in Belfast, GB, is currently a SVP, Subscriber Experience at Biller Genie. Charles McLaughlin brings experience from previous roles at 1-Experience Group Ltd and Lightspeed Commerce. Charles McLaughlin holds a 1990 - 1995 Carndonagh Community School. With a robust skill set that includes Account Management, Business Development, Business Process, Business Process Improvement, Business Strategy and more. Charles McLaughlin has 4 emails and 1 mobile phone numbers on RocketReach.
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