Charles Leonard Email & Phone Number

Director, Payment Operations @ Capital One

View Charles's Email & Phone Number

5 free lookup(s). No credit card required.

If you need more lookups, subscriptions start at $34 USD/month.

Charles Leonard Location

Chantilly, VA, US

Charles Leonard Work

2012 -now Director, Payment Operations @
2007 -2011 Director, Operations @
2005 -2007 Senior Manager, Payment Services @
2002 -2005 Senior Manager, Customer Service @
2000 -2002 Manager, Deposit Operations @
1999 -2000 Section Supervisor, IRA Operations @
1998 -1999 Unit Supervisor, SC and IRA Call Center @
1996 -1998 Loan Counselor and Officer Consumer Lending Call Center @

Charles Leonard Education

George Mason University
BA (Psychology)
1995-1995

Charles Leonard Skills

Policy Writing
Team Building
Ease
Call Center
Credit Cards
Payments
Vendors
Training and Development
Community
Brokerage
International Relations
Performance Metrics
Finance
Oversight
Savings
Contact Centers
Business Partners
Temporary Placement
Regulatory Compliance
C Level
250k
Management
Proven Leader
Coaching
Fraud Prevention
Outsourcing
Calls
Security
First Call
Metrics
Committees
IT Strategy
Cash Management
Alerts
Regulators
Accounting
Workflow
Exams
Disciplinaries
B2b
Gaps
Guidance
Project Direction
Customer Satisfaction
Legal Writing
Business Services
Real Time
Trade Unions
Staff Management
Tactical Plans
Reports
Strategy
Strategies
Reducing Costs
Consolidation
Operations Management
Acquisitions
User Acceptance Testing
Risk Management
Financial Institutions
Training
Consumer Lending
Disaster Recovery
Order Fulfillment
Surveying
Product Development
Ratios
Quality Control
Conflict Resolution
Reporting
Shares
Call Centers
Investigation
Tactical Planning
Payment Services
Loans
Cost Reduction
Analysis
Automation
Suspicious Activity Reporting
Yahoo
Shoring
Spear
Virginia
Applications
Interfacing
Schedules
Site Relocation
Quality Assurance
Regulatory Requirements
Operations
Account Maintenance
Credit Reporting
Marketing
Credit
Change Management
Sarbanes Oxley Act
Riding
Facilities Management
Service Levels
Analytics
Re Engineering
Compensation
Losses
Vienna
Responsibility
Internal Audit
Customer Experience
System Conversion
Regulations
International
Efficiencies
History
Navy
Headcount
Tax
Multi Level Communication
Vendor Management
Regression Testing
Bonus
Process Improvement
ATMs
Compliance
Psychology
Agents
Cash
Internal Controls
ACH
Electronic Payment Processing
Fairfax
Back Office
Site Testing
Budgets
Financial Transactions
Credit Scoring
Appraisals
Risk
Trading
Retirement
Mergers and Acquisitions
Recruiting
Coordinated
Coordinate
Mason

Charles Leonard Summary

Charles Leonard, based in Chantilly, VA, US, is currently a Director, Payment Operations at Capital One. Charles Leonard brings experience from previous roles at E*TRADE FINANCIAL. Charles Leonard holds a 1995 - 1995 BA in Psychology @ George Mason University. With a robust skill set that includes Policy Writing, Team Building, Ease, Call Center, Credit Cards and more. Charles Leonard has 2 emails and 2 mobile phone numbers on RocketReach.