Charles Lake Email & Phone Number
Senior Operations Manager @ Dell Technologies
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Charles Lake Location
- Philadelphia, PA, US
Charles Lake Work
- Senior Operations Manager @ (April 2017 - Present)
- Director Customer Service @ (August 2014 - August 2016)
- Director of Call Center Operations Consumer Direct @ (August 2013 - August 2014)
- Director of Customer Care @ (July 2006 - January 2013)
- Department Head of Customer Care @ (August 2002 - July 2006)
- Hotel Relations Manager @ (March 2001 - July 2002)
- Customer Care Call Center Operations Manager @ (March 1999 - March 2001)
- Customer Service Manager @ (April 1981 - August 1999)
- Customer Service and Ground Operations Manager @ (May 1995 - January 1999)
- Supervisor of Ground Operations @ (May 1981 - May 1995)
Charles Lake Education
- Villanova University
Six Sigma
2013-2013 - Quaker City Institute of Aviation
Charles Lake Skills
- Account Management
- Airports
- Avaya
- Aviation
- Aviation
- Broadband
- Budgets
- CRM
- Call Center
- Call Centers
- Coaching
- Communication
- Computer Hardware
- Conflict Resolution
- Contact Centers
- Cross-functional Team Leadership
- Customer Acquisition
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Relations
- Human Resources
- Job Fairs
- Key Performance Indicators
- Leadership
- Leadership Development
- Managed Services
- Management
- Microsoft Office
- Operations Management
- Outsourcing
- PeopleSoft
- Performance Management
- Performance Metrics
- Process Improvement
- Program Management
- Project Management
- Recruiting
- Sales
- Sales Management
- Salesforce.com
- Strategic Planning
- Team Building
- Team Leadership
- Technical Support
- Telecommunications
- Telemarketing
- Telephony
- Training
- Troubleshooting
- Vendor Management
- VoIP
- Workforce Management
- Cross Functional Team Leadership
Charles Lake Summary
- Charles Lake, based in Philadelphia, PA, US, is currently a Senior Operations Manager at Dell Technologies. Charles Lake brings experience from previous roles at Independence Blue Cross, Lenox Corporation and Time Warner Cable. Charles Lake holds a 2013 - 2013 Six Sigma @ Villanova University. With a robust skill set that includes Account Management, Airports, Avaya, Aviation, Aviation and more. Charles Lake has 1 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Charles Lake?
Find contact details for 700 million professionals.
Others Named Charles Lake
Charles Lake
Advanced Quality Engineer
Marshall, MI, US
Charles Lake
Territory Manager
Virginia Beach, VA, US
Top Dell Technologies Employees
John Scimone
President, Chief Security Officer
Austin, TX, US
Manish Singh
Chief Technology Officer, Telecom Systems Business
Redwood City, CA, US
Bob Grubbs
CEO
Round Rock, TX, US
Brandi Holsonback
CFO Enterprise West
Austin, TX, US
Robert Putica
Chief Technology and Innovation Strategist - Public Sector
Trabuco Canyon, CA, US
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co