Charles Joy Email & Phone Number
Principal Customer Experience Engineer (CRE, Azure Engineering Operations) @ Microsoft
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Charles Joy Location
- Redmond, WA, US
Charles Joy Work
- Principal Customer Experience Engineer (CRE, Azure Engineering Operations) @ (December 2025 - Present)
- Principal Service Engineer (SRE) @ (May 2024 - December 2025)
- Principal SRE Manager @ (June 2022 - May 2024)
- Principal Service Engineer (SRE) @ (May 2019 - June 2022)
- Principal Program Manager @ (January 2016 - May 2019)
- Senior Program Manager @ (January 2012 - January 2016)
- Sr. Business Development Manager @ (January 2011 - January 2012)
- Tech Evangelist - Solutions Architecture, System Center @ (July 2010 - January 2011)
- Technology Solution Professional - System Center X-Platform and Interoperability @ (January 2010 - July 2010)
- Senior Solutions Architect @ Opalis Software (July 2007 - January 2010)
- Senior Report Consultant @ (June 2006 - December 2007)
- Systems Developer and Problem Manager @ (November 2002 - June 2006)
- Solution Specialist @ Self - Employed Consultant (June 1995 - November 2002)
- Report Specialist @ Service Center Operations Team (December 2001 - June 2002)
- Technical Consultant @ (May 2001 - May 2002)
- Organizational Consultant @ Pathways, Inc. (November 2001 - January 2002)
- Database Administrator and Team Leader @ (February 2000 - May 2001)
- Software Developer @ (July 1997 - February 2000)
Charles Joy Education
- Texas State University
BBA (Management)
2004-2006 - Jamestown Community College
A (Social Science)
1997-1999
Charles Joy Skills
- Data Center
- Enterprise Software
- Integration
- Cloud Computing
- ITIL
- Solution Architecture
- SaaS
- Virtualization
- Enterprise Architecture
- Management
- Software Development
- Azure Stack
- Windows Azure
- Azure Resource Manager
- Automation
- Business Process
- CRM
- Computer Hardware
- Consulting
- Databases
- IT Service Management
- IaaS
- Microsoft Azure
- Microsoft Technologies
- Opalis
- Pre-sales
- Problem Management
- Process Improvement
- Program Management
- Programming
- Project Management
- Servers
- Cloud Services
- Site Reliability Engineering
- Reliability Engineering
- Customer Experience
- Problem Solving
- Leadership
- SQL
- Analytical Skills
- Communication
- Strategy
- Strategic Planning
- Software Project Management
- Technical Support
- Hybrid Cloud
- Interpersonal Skills
- Windows Server
- AI Ops
- Cross-functional Team Leadership
- Human–AI Interaction
- Incident Management
- Operational Maturity
- Production Operations
- Prompt Engineering
- Software Observability
- Systems Thinking
- Technical Leadership
- Sales
- Program Manager
- Microsoft Excel
- Pre Sales
Charles Joy Summary
- Charles Joy, based in Redmond, WA, US, is currently a Principal Customer Experience Engineer (CRE, Azure Engineering Operations) at Microsoft. Charles Joy brings experience from previous roles at Microsoft. Charles Joy holds a 2004 - 2006 BBA in Management @ Texas State University. With a robust skill set that includes Data Center, Enterprise Software, Integration, Cloud Computing, ITIL and more. Charles Joy has 1 emails and 2 mobile phone numbers on RocketReach.
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