Pigiste @ IC Formation (February 2010 - August 2011)
Consultant @ Active Operations Management North America Inc. (January 2010 - August 2011)
Consultant @ Équipe Jean Martel (April 2009 - November 2009)
Outsourcing Manager @ (January 2006 - January 2008)
Manager @ (January 2001 - January 2008)
Initial and continuous training, coaching @ (January 2002 - January 2006)
Charles Horrell Education
Université de Montréal
Certificat (Public Relations)
2001-2003
École secondaire de Mortagne
Diplôme d'études secondaire (général)
Charles Horrell Skills
Coaching
Training & Development
Team Management
Team Motivator
Conference Speaking
Quality Assurance
KPI
Soft Skills
Call Center
Classroom Management
Virtual Teams
French
English
Customer Relations
Team Leadership
Team Building
Customer Service
Teamwork
Microsoft Office
Employee Relations
Operations Management
Employee Training
Management
Key Performance Indicators
Call Centers
Training
Training Delivery
Public Speaking
Public Relations
Customer Experience
Performance Management
Change Management
Outsourcing
Workshop Facilitation
Customer Satisfaction
Recruiting
Human Resources
Leadership
Leadership Development
CRM
Customer Retention
Employee Engagement
Organizational Development
Workforce Management
Interviews
Process Improvement
Talent Management
Telecommunications
Consulting
Project Management
Training and Development
Marketing
Strategic Planning
Gestion de projet
Charles Horrell Summary
Charles Horrell, based in Boucherville, QC, CA, is currently a Consultant at Freelance (à mon compte). Charles Horrell brings experience from previous roles at Altifica, Riverside School Board and Lemay. Charles Horrell holds a 2001 - 2003 Certificat in Public Relations @ Université de Montréal. With a robust skill set that includes Coaching, Training & Development, Team Management, Team Motivator, Conference Speaking and more. Charles Horrell has 1 emails and 1 mobile phone numbers on RocketReach.
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