Charles Farrington Email & Phone Number

Vice President Customer Service, Certificate Services and Field Technology @ Knights of Columbus

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Charles Farrington Location

New York, NY, US

Charles Farrington Work

Vice President Customer Service, Certificate Services and Field Technology @ (May 2024 - Present)
Vice President of Customer Service and Certificate Service @ (January 2023 - Present)
Director of Customer Service @ (January 2020 - March 2023)
Operations Management Consultant @ Farrington Consulting, LLC (January 2017 - January 2019)
Vice President, Head of Life Insurance Contact Center @ AIG Life & Retirement Company (January 2015 - January 2017)
VP | U.S. Client Service Operations @ (January 2003 - January 2012)
Inside Sales | Financial Services @ (January 2001 - January 2002)
Operations Manager | Financial Services @ First Variable Life Insurance Company (January 1998 - January 2000)
Operations, Customer Service Team Leader @ (January 1997 - January 1998)

Charles Farrington Education

Bethel College
Bachelor of Arts (B.A.) (Communications)

Charles Farrington Skills

Change Management
Performance Management
Process Improvement
Management
Operations Management
Project Management
Training
Property & Casualty Insurance
Cross-functional Team Leadership
Project Planning
Financial Analysis
Six Sigma
Team Building
Business Process Improvement
Organizational Structure
Strategic Leadership
Process Engineering
Life Insurance
Recruiting
Strategic Planning
Performance Improvement
Insurance
High-Level Relationship Management
Financial Services
Customer Service Management
Business Process Design
Financial Reporting
Acquisition Integration
Turn Around Management
Transition Management
Program Management
MS Project
Customer Service Operations
Team Mentoring
Executive-level Communication
Call Center Administration
Risk Management
Business Process Re-engineering
Organizational Design
Relationship Management
Human Resources
Operational Turnaround
Management Reporting
Customer Service Training
Executive Presentation Skills
Call center start-up
Staffing Models
Project Analysis
Variable Life
KPI implementation
Leadership
Customer Relationship Management Crm
Executive Level Communication
Business Process Re Engineering
Team Leadership
Strategy
Sales Management
Business Process Outsourcing Bpo
Cross Functional Team Leadership
Customer Service
Property And Casualty Insurance
High Level Relationship Management
Coaching
Call Centers
Aspect
Consulting
Shared Services
NICE
Avaya
Start Ups
Vendor Management
Workforce Management
IVR
Budgeting
Customer Journey Mapping
Business Strategy
MS Office
Customer Engagement
Outsourcing
Standard Operating Procedure Sop
KPI
Service Delivery
Customer Relationship Management
Standard Operating Procedure
Business Process Outsourcing

Charles Farrington Summary

Charles Farrington, based in New York, NY, US, is currently a Vice President Customer Service, Certificate Services and Field Technology at Knights of Columbus. Charles Farrington brings experience from previous roles at Knights of Columbus, Farrington Consulting, LLC and AIG Life & Retirement Company. Charles Farrington holds a Bachelor of Arts (B.A.) in Communications @ Bethel College. With a robust skill set that includes Change Management, Performance Management, Process Improvement, Management, Operations Management and more. Charles Farrington has 1 emails and 2 mobile phone numbers on RocketReach.