Charles Eways Email & Phone Number
Deputy Director of IT Operations @ Intelligent Waves
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Charles Eways Location
- Washington, DC, US
Charles Eways Work
- Deputy Director of IT Operations @ (July 2022 - Present)
- Support Technician Level II @ (July 2021 - July 2022)
- Help Desk Analyst II @ (August 2020 - July 2021)
- IT Support Specialist @ (June 2019 - November 2019)
- Helpdesk Specialist @ (September 2017 - February 2019)
- Product Support Manager @ (May 2016 - August 2017)
- Help Desk Specialist @ Vector Technical Resources (Contract Long and Foster Realtors) (October 2015 - January 2016)
- IT Support Specialist @ Convergenz (Contract Fannie Mae) (August 2015 - October 2015)
- Help Desk Team Lead and Customs and Border Protection @ (April 2009 - May 2015)
- Owner and Operator @ Small Business Operations (September 1999 - August 2009)
Charles Eways Education
- The George Washington University - College of Professional Studies
Bachelor's degree (Information Technology)
2019-2021 - Chantilly High School
Diploma (General Studies)
1992-1996
Charles Eways Skills
- AI Governance Risk Management
- Active Directory
- Analytical Skills
- Arabic
- Attention to Detail
- Budgeting
- Build Strong Relationships
- Business Continuity
- Business Continuity Planning
- Business Development
- Business Process
- Business Process Improvement
- Business Strategy
- Business Unit Management
- CMMC NIST SP 800-171 ISO/IEC 27001 ISO/IEC 20000-1 ISO 9001 CMMI
- Coaching
- Communication
- Computer Repair
- Continuous Improvement
- Cross-functional Team Leadership
- Cross-team Collaboration
- Customer Satisfaction
- Customer Service
- Cybersecurity Governance
- Data Center
- Development & delivery of training
- Disaster Recovery
- Enterprise Asset Management
- Federal Government
- Governance, Risk Management, and Compliance (GRC)
- Hardware
- Help Desk Implementation
- Help Desk Support
- IT Infrastructure Management
- IT Leadership
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- Information Technology
- Infrastructure
- Leadership
- Management
- Microsoft Office
- Microsoft Platform
- Microsoft PowerPoint
- NIST
- Negotiation
- Network Security
- Network Topology
- Networking
- Office 365
- Operations
- Operations Management
- Performance Appraisal
- Performance Metrics
- Performance Reviews
- Peripherals
- Phone Etiquette
- Point of Sale (POS) Systems
- Policies & Procedures
- Policy Writing
- Presentation Skills
- Presentations
- Problem Solving
- Procedure Development
- Product Support
- Relationship Building
- Remedy Ticketing System
- Resource Allocation
- Resource Management
- Screening Resumes
- Server Architecture
- Service Delivery
- Service Desk
- SharePoint
- Spanish
- Stakeholder Management
- Strategic Planning
- Strategic Thinking
- Strategy
- Supervisory Skills
- Supply Chain Management
- System Administration
- System Security Plan (SSP) Information Security Management System (ISMS)
- Team Leadership
- Team Management
- Teamwork
- Technical Communication
- Technical Documentation
- Technical Leadership
- Technical Support
- Technical Vision
- Technological Solutions
- Technology Leadership
- Training
- Troubleshooting
- Vendor Relations
- Windows XP
- Written Communication
Charles Eways Summary
- Charles Eways, based in Washington, DC, US, is currently a Deputy Director of IT Operations at Intelligent Waves. Charles Eways brings experience from previous roles at ECS, Astor & Sanders, Discover Technologies and Agensys Corporation. Charles Eways holds a 2019 - 2021 Bachelor's degree in Information Technology @ The George Washington University - College of Professional Studies. With a robust skill set that includes AI Governance Risk Management, Active Directory, Analytical Skills, Arabic, Attention to Detail and more. Charles Eways has 3 emails and 1 mobile phone numbers on RocketReach.
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