Charles Dodson Email & Phone Number
Service Ticket Supervisor @ Switch Commerce
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Charles Dodson Location
- Terrell, TX, US
Charles Dodson Work
- Service Ticket Supervisor @ (August 2021 - Present)
- Data Security Analyst @ (May 2020 - June 2021)
- CSC Governance Supervisor @ (February 2012 - July 2014)
- Supervisor @ (April 2007 - February 2012)
- Sr. Support Analyst @ (November 2003 - April 2007)
Charles Dodson Education
- GCA
Diploma (High School/Secondary )
1987-1988 - DeSoto High School
- Invalid9380
Charles Dodson Skills
- Interpersonal Communication
- Business Planning
- Service Operations
- Resolving Issues
- Performance Reviews
- Operations Support
- Data Retention
- Computer Literacy
- Written Communication
- Training
- Service Center
- Managing Associates
- Customer Satisfaction
- Communication
- Checklists
- Performance Tuning
- Performance Improvement
- Key Performance Indicators
- Contact Centers
- Supervising
- Unix Shell Scripting
- IBM Mainframe
- Microsoft Office
- Customer Service
- Citrix
- Management
- Project Management
- Troubleshooting
- Remote Troubleshooting
- Mac OS
- Windows
- Microsoft Excel
- Microsoft Word
- Leadership
- Team Building
- Security
- Technical Support
- Public Speaking
- Outlook
- Coaching
- Team Leadership
- Leader
- Leadership Development
- Disaster Recovery
- Vendor Management
- Active Directory
- Information Technology
- Computer Hardware Troubleshooting
- IdentityIQ
- Software Troubleshooting
Charles Dodson Summary
- Charles Dodson, based in Terrell, TX, US, is currently a Service Ticket Supervisor at Switch Commerce. Charles Dodson brings experience from previous roles at Capgemini and The Depository Trust & Clearing Corporation. Charles Dodson holds a 1987 - 1988 Diploma in High School/Secondary @ GCA. With a robust skill set that includes Interpersonal Communication, Business Planning, Service Operations, Resolving Issues, Performance Reviews and more. Charles Dodson has 3 emails on RocketReach.
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