Charles Cooper Email & Phone Number
Vice President, Customer Care
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Charles Cooper Location
- Louisville, KY, US
Charles Cooper Work
- 2017 -now Vice President, Customer Care @ Charter
- 2005 -2016 Senior Vice President, Service Center Operations @
- 2003 -2005 Director @ The CEI Group, Inc.
- 1999 -2005 Director, Service Center @ LYNX Services
- 1992 -1997 Director Sample Operations @
Charles Cooper Education
- Western Illinois University
BA (Political Science)
- Western Illinois University
Bachelor of Arts (BA)
Charles Cooper Skills
- Call Center
- Strategic Planning
- Operations Management
- Process Improvement
- Claim
- Project Management
- Customer Service
- Insurance
- Team Building
- Change Management
- Customer Satisfaction
- Avaya
- Vendor Management
- Workers Compensation
- Risk Management
- Business Analysis
- Performance Management
- Training
- Call Centers
- Claims Management
- Executive Management
- Employee Benefits
- Leadership
- Business Process Improvement
- Analysis
- Outsourcing
- Strategy
- Program Management
- CRM
- Property & Casualty Insurance
- Customer Experience
- Cross-functional Team Leadership
- Management
- Coaching
- Account Management
- Customer Retention
- Financial Advisory
- Quality Management
- Customer Relationship Management Crm
- Customer Contact
- IBM
- Chemical
- Units
- Vendors
- Sales
- Net
- Cost
- Fortune 500
- CTI
- Mentoring
- Merchandising
- Career Development
- Information System
- Serving
- Driving
- Retrofit
- Utilities
- Contact Centers
- Construction
- Projection
- Temporary Placement
- Cross Functional Team Leadership
- Third Party
- Customer Support
- Organizational Structure
- Japan
- Data Conversion
- Pork
- Revenue
- CSI
- Calls
- Military Bases
- Maintenance and Repair
- Metrics
- Casualty Insurance
- Routing
- Department Stores
- Loan Servicing
- Lynx
- Ahead of Schedule
- Hurricane
- Human Resources
- Methodology
- Timely Delivery
- Supplier Evaluation
- Profit
- Product Manufacturing
- Record of Success
- Networking
- Service Operations
- Forecasting
- Automotive
- Telecommunications
- Business Services
- Cell
- Healthcare
- Offering
- Utilization
- Process Analysis
- Reports
- Heavy Equipment
- Operational Functions
- Workforce Management
- Branding
- Inventory
- Mass
- Strategies
- Property
- Contact Center Operations
- Disaster Recovery
- Distributors
- Staff Training
- Glass
- Disability Insurance
- Network Services
- Service Development
- Operational Excellence
- Financial Metrics
- Chicken
- Scheduling
- Container Shipping
- Key Clients
- Reporting
- Commercial Real Estate
- Service Delivery
- P&l
- Visionary
- Producing
- Service Processes
- Customer Relations
- Beef
- Sealants
- Carpet
- Strategic Business
- Retail
- Sales Organizations
- Applications
- Legal Liability
- Floors
- Reporting Tools
- Home
- Quality Assurance
- Fleet
- Operations
- Marketing
- CMS
- Paint
- Rugs
- Distance Learning
- Technical Support
- Business Case
- Data Driven Testing
- Project
- Optimising
- Flows
- House
- Plants
- Facilities Management
- Seat
- Compensation
- Performance Improvement
- Losses
- Horizon
- Pricing
- Responsibility
- Council
- Six Sigma
- Ibp
- Distribution
- International
- Product Lines
- Business Units
- Art
- European Market
- Structured Finance
- Curriculum Design
- Start Ups
- 8mm
- Warehousing
- Political Science
- Patient Outcomes
- Industrial Coatings
- Financial Services
- Call Logging
- Food Processing
- Related Services
- S&p
- Business Continuity
- Canada
- Ross
- Agents
- Manufacturing
- Interest Rates
- Platforms
- Self Directed
- Deployed
- Property and Casualty Insurance
- Budgets
- Financial Transactions
- Management Development
- Knowledge Management
- Optimization
- CPOE
- Conceptual Modeling
- Service Center Operations
- Multilingual
- Delivery
- Farms
- Recruiting
- Meat
- Consumer
- High Growth
- Dealers
- Employee Relations
- HRIS
- Workforce Planning
- Onboarding
- Personnel Management
- New Hire Orientations
- Interviews
- Software Documentation
- Organizational Development
- Applicant Tracking Systems
- Policy
- Talent Management
- Customer Relationship Management
Charles Cooper Summary
- Charles Cooper, based in Louisville, KY, US, is currently a Vice President, Customer Care at Charter. Charles Cooper brings experience from previous roles at Sedgwick CMS, The CEI Group, Inc., LYNX Services and Mohawk Industries. Charles Cooper holds a BA in Political Science @ Western Illinois University. With a robust skill set that includes Call Center, Strategic Planning, Operations Management, Process Improvement, Claim and more. Charles Cooper has 5 emails and 3 mobile phone numbers on RocketReach.
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